East Side Mario's - Reserva de mesa

So disappointed, this is a zero rating not a 1. Went last week and it was by far the worst dining experience I have ever had. For starters it was a full 15 min until our server came. (The greeter was awesome though). I know the industry is struggling right now and tried to be objective... but this was terrible. It was 52 min until we got drinks and another 30 for the food. Total experience was just over two hours until we finished the meal. There were only 4 to 5 tables at any time and I counted at least 3 servers plus the manager. One of these servers did not even appear to have a table as she just kept cleaning and re-cleaning tables rather than help our inept server. When we asked for sal...

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Went here on a Friday evening for dinner. Restaurant was about half empty. Sat down at our booth and it was about 20 mins before the server came to our table. Gave our food and drink orders... and then another 20 mins goes by... Server forgot about our drinks, and there was no sign of the food. The drinks arrived about 10 mins after that (30 mins since giving our order). We asked to speak to a manager, and told him that we were waiting a very long time for our food. He told us that this is how the restaurant industry is, and every restaurant would give me the same experience, which I found strange for a manager to say (in truth, this has not been my recent experience at most restaurants I ha...

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We are in Riverside South and ordered from this location through a delivery service for the first time. When the food arrived we were surprised how little there was (we ordered the group meal for 6-8). When I called the restaurant to ask what size we should have received they knew who I was right away. The driver had forgotten more than half the order! Even though the restaurant does not have drivers, they sent someone over right away with the balance of our order (fresh made). We have had delivery mishaps with other restaurants in the past that were not corrected like this. The way this incident was handled exemplifies service. On top of that, the food was great. Great job and thank you so...

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The service at this restaurant was very disappointing. It took 45 minutes to get Chicken fingers and fries for the kids, and even longer for the adult meal. The staff did not clean up dirty dishes or offer refills. This level of service is unacceptable. In response to the owner, I am not comfortable providing my personal information in order to leave a review. The restaurant was nearly empty with only 5 tables seated, yet the service was still incredibly slow. Overall, a 1-star rating is appropriate, but I would give 0 stars for the additional inconvenience of being asked for personal information. 0/5. Reserva una mesa ahora

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We arrived around 230 on a Saturday- there were only 3 other tables being occupied. We received only 1 loaf of bread for 4 people, we had to get our own cutlery and we only saw the waitress 4 times. When we were finished we couldn’t find anyone to ask for our bill, so we had to stand at the bar and wait for the waitress to come out of the kitchen.Our food wasn’t good either unfortunately, we don’t live near an east sides and were very much looking forward to our salad and bread.

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Food was pretty slow getting to the table but it was worth the wait. Their pizza sauce is delicious and my other half enjoys the all you can eat salad. We were offered lots of garlic bread and drink refills while waiting for our mains to arrive. We will visit againParking: Plenty of parking, decent sized spacesDietary restrictions: Waiter was aware of items on the menu containing dairy.

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The service was friendly and efficient, even though it appeared that there were only two servers working. The gin and tonic was delicious. The Hell's Chicken dish was decent, but not outstanding. Overall, I would say it was a good experience and I would return, although I wouldn't necessarily go out of my way to do so.

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Kylie was amazing. It was busy but she was honest with us about being short staffed. We appreciated her letting us know. We were not in any rush. The food was delicious, the service was excellent. Kylie is a gem. We will definitely return to this location. Reserva una mesa ahora

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Worst service ever. It wasn't even full of customers. Our food came out 80 minutes after we ordered it, and pizza wasn't even included in the order. My food was cold and the cheese was hardened. I left most of the food. It was really bad!

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I had a fantastic late lunch today, all thanks to Ashley M and the young man in the kitchen. Ashley was a fantastic waitress and very sweet. Despite being short-staffed, the food was delicious and came out hot.

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