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"The food was absolutely amazing it was to my liking the device was amazing everything was well set ."
Teléfono: +441706352828
Dirección: 170B Spotland Rd, OL12 6PE, Rochdale, United Kingdom
Ciudad: Rochdale
Sitio Web: https://www.facebook.com/easternrestaurant/?locale=en_GB
Platos: 3
Comodidades: 6
Categorías: 5
Reseñas: 4069
I don’t normally leave negative reviews but on this occasion, I felt it was important to point out at the lack of customer service and rudeness that we experienced for the second time. First we ordered through Just Eat and it was incorrect and when we pointed it out we were faced with rudeness. The second time we ordered over the phone, again our order was incorrect and when pointed out the person over the phone didn’t admit to his mistake and didn’t allow me time to finish my order as he was rushing me off the phone. Eventually, when he accepted his mistake he wanted to charge me for an extra order. We waited just less than an hour for the first order and then had to wait another hour for the other food to arrive in the meantime, the food we placed first was cold. No one should have to wait 2 hours for their food and then have to eat cold food. Not only did it ruin my evening, and we also had to eat cold food. Totally unacceptable customer service and behaviour... one would think they’d want to keep their customers in the current climate.
Did not enjoy our experience today . Chicken sizzler had barley any chicken and they did not bother to give salad with our tawa meal which we usually get, I asked for it and this appeared about 20 minutes later at which point I told them not to bother as we had nearly finished. No apologies. Staff seem to have an attitude problem aswell. Wont be going back .
