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"We found the café by chance and that looked very cozy. The service was super friendly and we liked it very well. Very recommended!"
Teléfono: +4920172239800
Dirección: Limbecker Straße 78, 45127 Essen, Germany
Ciudad: Essen
Lunes: 10:00-20:30
Martes: 10:00-20:30
Miércoles: 10:00-20:30
Jueves: 10:00-20:30
Viernes: 10:00-21:00
Domingo: 10:00-20:30
Platos: 5
Comodidades: 4
Categorías: 5
Reseñas: 1502
Today I visited the Eiscafé Toscani in Limbecker Straße 78 in Essen with my escort at 20:05. As the store closes at 8:30 p.m., we politely asked an employee if it would be possible to drink another coffee. Unfortunately, he did not seem to understand our request correctly and we had to repeat it. Instead of reacting appropriately, there was an unpleasant situation where he laughed at us and made fun of us together with other employees. Such a respectless treatment of customers is regrettable. As a paying customer, I expect a courtesy and respectful handling. It is disappointing to see that the staff at the Toscani ice cafe does not meet these basic standards. For this reason, I strongly advi...
The Eiscafé Toscani in the Essen city centre is an institution and if the weather invites to go to the city also always very well visited. It smells inviting to vanilla and waffles. But I was very disappointed at my visit. A small coffee with a waffle with ice cream and cream for 11,00 euros!! Not only the price shocked. the waffle of the size of a normal small envelope; 4 cherries with a teaspoon sauce to add a really mini mini ball ice cream and also with water pieces and a Klecks cream. The coffee was max. 100 ml. So that's really ****. Price performance more than bad. You shouldn't just criticize, but my fair assessment here is 3 stars. Soon a ball ice to go more but also not
The ice cream is very delicious, but the employees are unfriendly. We bought ice in the waffle and wanted to put ourselves in a free table, which is not allowed. There's also a sign that we haven't seen. Instead of pointing out normally kindly, we were called from the inside of the shop and wildly gesticulated that we should go. To my question why, the eyes were turned and pointed to the shield. I can understand that we were not allowed to sit there, but we are still paying customers and there you can be a bit more polite.
