El Pollo Loco

El Pollo Loco - Reservar una mesa

25371 Alicia Pkwy, 92653, Laguna Hills, United States
1318 Reseñas 3.7

"This is the worse el pollo you can imagine. Eric the manager is extremely rude. You wait 15-20 minutes just to order. They completely ignore you. The tables are filthy. I?ve got to find something better!!!!"

Detalles

Teléfono: +19494609379

Dirección: 25371 Alicia Pkwy, 92653, Laguna Hills, United States

Ciudad: Laguna Hills

Sitio Web: https://restaurants.elpolloloco.com/ca/laguna-hills/25371-alicia-pkwy?utm_source=gmb&utm_medium=yext

Horario de apertura

Lunes: 10:00 -22:00

Martes: 10:00 -22:00

Miércoles: 10:00 -22:00

Jueves: 10:00 -22:00

Viernes: 10:00 -22:00

Sábado: 10:00 -22:00

Domingo: 11:00 -21:30

Estadísticas

Platos: 3

Comodidades: 4

Categorías: 5

Reseñas: 1318


Dirección

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Reseñas

3 /5 Reseña

UPDATE? 4 28 2022 Supposed and the dining room is a mess!! I hung a picture. Service was good, the checkout was nice and welcoming, which is always important. Although nobody gave me a greeting when I was standing at the counter. Food and service are good from what I can remember, but tonight at 850p, maybe 40 minutes before closing, they have the dining room look like they were closed. Mats hang on the railing, ALL armchairs on tables....come on....5 or 10 minutes til, safe, but not 40. I ordered to go and had to take a chair off a table to sit.

2 /5 Reseña

Second day in a row, yesterday we came in and it was a long wait to order and then to get out orders. I had to ask for my coleslaw to be exchanged for something else because it was rancid. Today we got here, there weren't that many people but it would have been a 15 minute wait to even get chicken so we had to order burritos. Our time was limited since this was our lunch break. I only gave it two stars because the chicken is good and not over cooked, however we won't return to this place.

1 /5 Reseña

A message to the owners, you will receive some competent juice. One of the worst customer service I've ever seen. The same terrible customer service. Unfortunately, this is the only store nearby, otherwise I will never be in your business.

1 /5 Reseña

Got 2 double chicken bowls from this el pollo loco brought then Jones and realized they put no chicken in one and barley any chicken in the other also the avocados the used were gray and black really poor execution.

1 /5 Reseña

This is the worse el pollo you can imagine. Eric the manager is extremely rude. You wait 15-20 minutes just to order. They completely ignore you. The tables are filthy. I?ve got to find something better!!!!