El Pollo Loco - Reservar una mesa

If I could leave a negative number of stars, I would! I've never been so horrified by an el pollo loco as I was today. first this retired veteran came here in his 80s on his scooters! he was a nice man, but. because he went into the field. they refused to serve him and tell him he had to go through the drive-thru! a scooter? I finally had to raise my voice and tell them that please this kind of veteran would help us who served and protected our country proudly! they finally have! we did not eat here because the bathroom was so dirty and disgusting (see pictures) that I thought myself. if this is the way they keep their baths, how do they keep the appliances that cook my food? this whole place was the greatest departure ever. I have been eating at el pollo loco for over 20 years and I have never seen such a disgusting in my life. not only with their cleanliness, but also the way they treated their brighter. I'll never be to this place again.

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I have used the online order order in advance for bulk money and the food was never prepared. After waiting 15-20 minutes, I went in to ask where my order was. the service manager was not helpful, rude and would not refund my purchase. I was told that the manager went online for the refund, as it was never prepared. Finally, I just canceled the entire order online. my card shows a pending fee. I plan to file a complaint with corporate regarding this Eastvale business. this is not the first time I had problems here and will not return. there are other options out there for huh and judge by the last reviews, it seems that this particular charging goes down fast!

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The worst EPL ever. Always out of something.... like CHICKEN or closing early.. Today, they decided to closed at 7:45pm. I thought maybe something was wrong. Nope. I see two employees and the manager just walking through the parking lot and they go into the Tea place laughing and giggling. As I drove away, I see two more employees walking into Smart Final. Who does that, closes a business just because you want to go get Tea? Unacceptable.

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I ordered a burrito from here drur grub hub, got everything here seemed good until I noticed that it was a kind of bottle cap or something in the burrito! super abhorrently almost crocheted these people really need to pay attention to what it does, and I hope this does not happen to anyone who goes from now on to Pollen-Loco? go to another cause that one has a clearly ain?t their things together

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Found how public hair looks in my food! And when I told them that I said there was no way that could happen to me and was even suspended. This is disgusting

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