Today, during his checkout, my father wanted to use the LECLERC loyalty card, which contained an amount of €12. He did not have the code for the card because it had until now been used by my mother who recently passed away. He didn 't know the code. He went to reception to clarify this and gave his identity card. Here is the response given by the hostesses at reception: we cannot release the €12, please come back with a death certificate What a SHAME! So this is how LECLERC treats its loyal customers? I find it distressing to request a death certificate for a card whose amount does not exceed €12, especially when the people are married and have the same name. What more do they need: the fune...
