Emf Gourmet Italian Market

I Got a gift card from this place, came to use it an buy stuff, spent 40 minutes to use and no one knows how to, I had to pay cash and I was asked to come later to see if someone knew how to process gift cards. I came couple months later to buy a sandwich, same story, basically the answer is that the money is lost because Manager Tom has no idea how process a gift card, find an answer or offer solutions. Food is ok, but service not so much!

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Today, I went to the store to buy few things with a gift card. When I asked for the balance they did not know answer me because they do not idea how to process the old card. (The manager said is an old card) but that is not a good answer from the manager. They never could not help me. So, I lost the money in the card? It is important how to work with a customer and fine a good solution. Terrible and bad customer service.

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This place used to be AMAZING when ordering sandwiches. Lately sub par. The last two times we have come to this market for 2 heros they just cant seem to get them right. Either the workers dont care or have a serious hearing problem. We ordered in store once and over the phone the second.Also they charged us the same amount with all the mistakes when items were left off our order.

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What a nice place. People so friendly as well!.Food was great!!!

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Great food awesome catering.... great people

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