Fazoli's - Reservar una mesa

This Fazolis used to be good quality. But something must have changed. The wait time in the drive thru has been more than 20 minutes on multiple occasions, even with only one or two cars in line. And both times I?ve gone since that started my order has had something wrong in it, and it?s not worth another 30 minute wait to get it fixed. I don?t know if it?s incompetent staff or new ownership/management, but this location has gone downhill fast.

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We usually like Fazolis, but this property needs help. The carpet is worn and dirty with wear spots everywhere, color on the ceiling breaks from old water damage. Bathrooms are like a gas station. I didn't help us wait almost an hour for food. The cook was apparently new. The food itself was well prepared, and the woman who brought us our food was really nice and gracious.

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Service was very welcoming please tip . Pictured here is the Baked Italian Meatballs, I ate one prior to the photo. Soooo good! Mozzarella and provolone mix, soooo good. And they toss in those melt-in-your-mouth bread sticks, soooo good! Restaurant was kept very clean. Will be going back!

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2/22/22 update: just went through the thru running gear and had an amazing experience. everything was hot and tasty and they made everything very fast. lady at the window was nice and the whole family enjoyed their eating! so happy we tried again and the things have changed:

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Went tonight and had great service and good food. The guy who works behind the counter tonight went beyond and beyond to make sure our family had a great service. Breadsticks were also delicious tonight.

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