First Wok Chinese

I don't know what's going on with the management, as I've ordered here many years. The food has always been great quality. I ordered two meals: shrimp and broccoli for dinner, and lobster lo mein for lunch the next day. When I opened the pint for the lo mein, I realized there was no lobster. I called the restaurant, and after explaining, the person who answered, shamed me by saying he can't understand why I didn't open it the night before and that it made no sense. I told him I've ordered for years and this is the first time I've ever called about an order being wrong, so why would I assume this time something was wrong? He kept saying the lobster is on the top and I said more than once there wasn't anything but the noodles. He kept yelling at someone in the background and finally comes back to me and says because I didn't open it last night (and doesn't understand why I didn't), he can only offer me $5. I told him I guess I just won't order from them again, and he hung up on me. You would think a business would at least apologize rather than making it seem it's your fault. Very rude to your customers!! Only reason I didn't give them one star was the shrimp and broccoli was good and the driver was very nice, and I tipped him 20% which I believe in doing for good service. The rest of the staff needs a lesson on good business etiquette.

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Place wasn't very clean. Ordered beef w/ broccoli and an egg roll. Worst Chinese food ever! Beef was rubbery, broccoli was practically raw. Supposed to be pork egg roll but had no meat/ tasted mostly carrots and was greasy. Will never eat here again.

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The hot and sour soup was watered down. The oil was floating on the top. In the trash it went. The white rice smelled bad. Only went because the diner next door was closed. Worst Chinese I ever tried to eat. Go anywhere else!

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I ordered many years at first work! Your food quality is always the best. Sincere Covid, much have changed, wait longer due to short staff. However, their food quality is very good.

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What place gives you 3 pieces of wings? An order is 4.

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