Much of the staff is teens with little work experience or knowledge of the products. When they prepare products, is almost like a robotic preparation by the numbers. There is no thinking on their part. This results in a very slow response to orders. An example there was crab chowder on the menu board. I asked the counter staff member who was waiting on me what was in the soup and if it was cream based. After he stared at me like I asked him what the meaning of life was, he said he would check. He went away for a few minutes and when he came back he said : it’s like a soup with some crab in it. ? When I ordered the panzarotti it is like a painful paint by number experience. Slowly getting one...
