I have been a customer of this place for 5 years, seen lots of staff come and go, this current bunch of staff along with current bar manager Jenn are rude, nasty and changes the rules with every customer, as if it depends on if she/they personally likes the customer. I have heard the manager several times talk to customers about other customers sitting right there at the bar, I have seen the manager Jenn being rude nasty to customers simply because she personally does not like them, I've heard her label customers as problem customers to her staff and other customers sitting at the bar. This kind of behavior should not be allowed, its very unprofessional and it makes customers uncomfortable w...
The bar manager, Jennifer, tends to dismiss any issues and will inaccurately portray situations. If you try to discuss a problem, she will accuse you of arguing with her. The quality of food and service has significantly declined, and the restaurant refuses to address improperly prepared items, claiming it’s their new policy not to remake or replace anything, including drinks.
Additionally, they automatically add an 18% gratuity to bills at their discretion, regardless of party size. I've noticed that the bar staff seems to impose this on customers they dislike, which is not right. Tipping should always be at the customer's discretion based on the service received, yet Game Changers is stri...
I wish I can give no stars if you are the owner of this place . You need to teach Halley which is a bartender and her mom the manager customer service. Halley had the nerve after she ignored us when she first took our order with an attitude and with no utensils she was very disrespectful. So we asked for utensils she said just very blunt you are acting REALLY DAM NEEDY. I asked not knowing it was her mom who was the manager SHE GOES OUTSIDE TO A LADY. She came back in and stated well the manager said she is off duty . For her to be a manager and handling this rude disrespectful child they should not work together this was very UNACCEPTABLE A Shameful on this place.
I had to wait over 20 minutes without receiving a beer. I even had to flag down the server, who was busy delivering food and drinks to other customers. I ended up spending $64 but the bartender was just standing at the end of the bar eating something her husband brought her! I left her a 25-cent tip due to the poor service, and now the manager refuses to serve me. The tip is my choice, so now they are losing out on at least $100 a week. It's not my loss; it's the owner's loss.
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The Bar tender Erin or Arrin was extremely rude and was fraternizing with other customers and not paying attention to the needs of her customers spending money. Not only was she rude but she was also trying to instigate a very minor situation which should have been handled easily and quietly . I was told the owner name is Tim and I left my information for him and I really want to talk to him about the very poor service myself and 2 others reciieved from her on Satuday 5-25-24.
So go there for company event. I order a drink and it wasn't right. Keep in mind drink was $10. Immediately I was told that they couldn't take it off my tab. I never said to take it off just wanted my drink corrected . Needless to say when I closed my tab they charged me for correcting my drink. When asked to speak to manager not once did she acknowledge their wrong doing but stated that it was nothing she could do. Pissed was an understatement. Will never go back.
This spot is perfect for hanging out and catching the game. The relaxed atmosphere makes it enjoyable, and the food is quite tasty.
Great place on Thursday nites for video bingo to escape the world.
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Had a couple of drinks ?. Eat some shrimp, had a very nice time
Jen the manager was so rude . I don’t think I will be back
Sándwich De Pollo A La Parrilla
Sándwich De Pastel De Cangrejo
Ensalada De Pollo Del Suroeste
Plato Principal De Pastel De Cangrejo
Sándwich De Filete De Pollo Y Queso
Basket Fresh Cut Fries With Cheese
Bocaditos De Macarrones Con Queso
Sándwich De Pollo A La Parmesana
One Lb Peel 'N Eat Shrimp Entree
Shrimp With French Fries Slaw
