3 /5
Reseña
★
★
★
We have been on holiday in Talloires for a few days and visited a number of restaurants in the village. We decided to book this restaurant as it had good reviews and we wanted to go somewhere special for our 40th wedding anniversary. We knew it was one of the more expensive restaurants and we were looking forward to a special experience. However on the night the service level was poor, the staff inattentive although the restaurant wasn’t overly busy. When we asked for the wine waiter for more wine and he didn’t arrive until after our main course , this was the last straw of basic errors in customer service which is not acceptable. When asked if we wanted dessert we said no but asked for the manager. We explained our dissatisfaction to him and he agreed with our comments that the service wasn’t good enough and he would not charge. We have given the 3 stars as they recognized they didn’t meet the expectations of their restaurant however the food was good. It’s a shame the lack of service spoilt our very special occasion and though not charged it is no compensation for something that can’t be repeated.