Gino's Pizza Spaghetti House

After waiting an hour and still no food arrived I called to ask why. The guy was rude and blamed it on short staffed. Said our food still hasn’t gone out and it would probably be another hour before we get it. Asked if they would discount it a little since 2 hours is a long time to wait. He said “here talk to the manager “ and threw the phone down. Manager wasn’t much better and said there was nothing she can do other than 10% off, which we all know is only a few dollars. Ended up just having my husband pick it up on the way home from work. No discount was ever given and the food was cold and burnt. Won’t be ordering at this one again and I hope they learn what customer service is.

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I live THESE local places. This unit is a personal favorite. The pizza is pretty good and very consistent but the Italian sub is ever so worth it. Reasonable with easy on off to the highway it is a winner. They also are connected to the Tudor biscuits..which is another biggie for another review ?

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Excellent 5-star rating. Helpful staff and extremely clean environment. Highly recommended for dining or hosting events.

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eating was amazing and waitress was amazingly attentive and very courteous

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Pizza is normally good. This evening it tasted like cardboard

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