Gyu Kaku Naperville

our birthday dinner experience in gyu kaku naperville was okay. we have enjoyed most food, and the package offers that they have made the order easy. we ordered the yakiniku party for 4 people. we ordered in addition to the package 2 the main problems we had were the slow food service, and the substitutions were made without asking us (see below.) ultimately, because of the problems we were offered a 15% discount from the entire meal without asking what was very appreciated. but I wouldn't return to this place again, and next time one of her stallions will try in chicago. Subsitutions: one of the sushi reels in the packaging was not available so that it replaced its spicy cucumber appetizers...

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We made a reservation but still had to wait about 15 minutes before we were seated. It took an incredibly long time for the raw meat to be brought to our table, and there was no preparation needed on their part. When it came time to settle the bill, it was collected by the usher instead of our server. After that, the server never returned to acknowledge the tip or to thank us or say goodnight—nothing. This was a disappointing experience in terms of customer service. It seems like the servers might not be trusted to handle payments, but at the very least, they should acknowledge the tip (which honestly, we probably shouldn't have left given the poor service, but we decided to do so for the yo...

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I absolutely love this restaurant! I’ve been a fan for years, traveling from LA to NY, and now they have several locations in Illinois! You must try the Harami Rock Steak or the Harami Pot, and don’t miss the Bark Sukiyaki Bibimbap! And last but definitely not least, the house salad and dressing are incredibly delicious! I can’t wait to go back! You won’t regret visiting this place, and it’s also a lot of fun for kids!

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This is the second time I’ve visited this location we usually go to the West Loop location. Our server was so nice and helpful, but our meal was just OK. We ordered the dinner for two and two of the meats were inedible not just fatty but gristly. We had to spit most of it into our napkins and I just threw away our leftovers. Disappointing for a $100 dinner tab. Reserva una mesa ahora

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What an amazing restaurant! I had such a great time, and there were so many excellent options on the menu. Everything was packed with flavor, and the service was perfect.

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We had the room solely for our group of 8. It’s our first time here and everyone was so pleased with everything!

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delicious food and good ambiente. only the detail was that the table and seats were burned.

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Terrible experience. I wrote an email to the manager and they never responded. Reserva una mesa ahora

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large food and service

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Paul did a great job!

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