Hartz Chicken Buffet

They focus on the drive thru only. If the drive thru is busy when you arrive, you could stand there for several minutes, without being acknowledged, until waited on. DON'T DINE IN AT THE BUFFET. Bins were empty when we arrived and were never replenished. Husband asked for fish and they never put fish in the bin. A worker went on break and I watched him get his tenders from the warmer behind the buffet cuz there weren't any on the buffet. They have plenty of mashed potatoes, gravy, green pinto beans if that is what you are going for. We spent over $50 dollars for rolls, mashed potatoes, gravy and a couple pieces of tenders. Deserts were empty and never replenished.

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I’ve been once before and it was trash but I figured I would give them a second chance well tonight it took them almost 45 min to get my food out to me and the only reason they did is because I got out and said something, they were very rude and then after all the waiting they said they didn’t have any rolls but when I got home I noticed they didn’t put my mashed potatoes in the bag so I called them and they said oh I will give you extra rolls for driving back up here, the only good thing about the food was it was hot other then the gravy and rolls

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Hartz chicken in new Caney was the the worst experience ever. paid $55 for two adults and a child in the Buffay was never refreshed. Absolutely horrible with about seven people working in there at 6:30 PM. Please do not go there to eat dinner.

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The staff there are extremely helpful and polite and do a great job. And the food is always very good. Can't go wrong stopping by for a bite.

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It took one hour for my 12 wings and 6 tenders gave me two mashed potatoes and no gravy

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