Hero Certified Burgers

they didn't tell me my order number. they brought my food, didn't want to drink me a cup. as it turned out, the fountain drink dispenser was broken. I had to find out how to get my drink. also a hired picking tablet called me when eating and asked me if there are pills behind me. do I look like I work here? walk the 15 feet and find out. the food was ok, the service was lukewarm.

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Their custom burger was good and their chicken burger was awful, still pink...On top of that, the service was slow. Two burgers that took twenty five minutes.On a separate occasion, I ordered a Mushroom Poutine, where I was the first customer, that took fifteen minutes. How is this possible?

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I'd never been to this chain before, it was actually way better than I expected! I'm not a huge fan of take out burgers usually but these were goooooood. Huge portions, too.

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Good burger. But always understaffed. At lunchtime they have 1 employee working the entire store. Waited 45 minutes for a burger.

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calm down when we were there. very good seating and tables. large burgerfries

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