Heroes West Lemont

Went to see zeppelin tribute band.. music was good ..vocals quality questionable.. food was very good.. service as far as food and drinks also questionable because the staff seemed confused most of the night regarding where items were to be brought to. As far as the drinks wouldn't recommend unless you wanna spend a lot of money for almost nothing. The tap beers were all flat and just tasted really off so we kept returning and stopped ordering tap beers. The mixed drinks were watered down and just awful. Ordered double shot whiskey and it was barely one shot that they charged 18 bucks for. Worst drinking experience of my life. Food quality very good.

• Útil
• Inútil
• Responder

Like many other reviewers have said- service is friendly, but slow, lacking detail (our group of 8 was charged for items they didnt have and drinks were forgotten). Food is so-so. Environment can be fun with pool, bowling, pinball and other coin machines. If you want to hang out/stay a while that is not discouraged which was a perk for our group. It makes me appreciate all the other wonderful dining establishments in Lemont, Woodridge, downers grove and surrounding towns that serve good, hot food with exceptional service.

• Útil
• Inútil
• Responder

Heroes offers discounts to front liners so they say. But if u have alcohol and appetizers it don 't count. You legit don 't matter. Showed my badge for the ER, the 2 times I was there not acknowledged. Literally did vitals in the bar due to an accident and was denied a discount. Sorry it 's only when convenient.

• Útil
• Inútil
• Responder

Our server was fantastic! The right balance of being attentive and not hovering. She was very personable and customer service oriented! The food was really good. A great place for for college friends to meet up for an alumni game! We’ll be back!

• Útil
• Inútil
• Responder

Our server was Rachel! She was amazing. The food is so good! And it's a really fun atmosphere. Definitely recommend this place!Food: 5/5

• Útil
• Inútil
• Responder