The wine selection at this restaurant was impressive, but the staff's attitude was a major turn-off for me. A large group of my family and friends came to consider a wine tasting during an event, and we encountered extremely rude treatment when we asked questions about the various wines available. We had intended to purchase several higher-end bottles as gifts for our family visiting from overseas, but the staff's unfriendliness ultimately led us to change our minds. Bringing our overseas family to this establishment was quite embarrassing given the poor customer service. While the wine selection is great and I’m sure others have had better experiences, I will be taking my business elsewhere...
The selection of wines here is fantastic, and the staff is very knowledgeable, offering great recommendations. I recently joined the Wine Club, which provides two bottles of wine each month, along with notes that describe the brand and flavors. It’s incredibly convenient to have wine on hand, whether I need a quick gift for a host or just want to unwind with a glass. The charming in-town location adds to its cozy, welcoming atmosphere, making it feel unlike larger retailers. Plus, Patrick always has great suggestions!
The experience was incredibly friendly, inviting, and informative! As someone who knows very little about wine, I felt at ease exploring the selections and received great recommendations. The bottle I ultimately purchased was just right, all thanks to the helpful gentleman who assisted me. Thank you! I’ll definitely return.
I recently bought a 6-pack using a Groupon, and I was pleasantly surprised by the quality of the wines. I usually don’t expect much when I use a Groupon for wine purchases, but this experience exceeded my expectations. Most wines can be hit or miss, but these were quite good.
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Good selection in a smaller room, even a decent selection of cigars. Pleasant people working there. I get the Ukrainian vodka quite regularly. Her sign says they give $5 to Ukraine efforts. Not sure who, but I take it on her word. I bought a dozen on this letter.
Owner has little customer service skills. Told me the bottle must have been opened improperly. It was a gift and I was unable to get the bottle back to him. I was asked to support locally in my town.... Not at this establishment
The best wine shop in the western suburbs. A perfectly curated selection so you won't be lost in the wine overload. You have chosen the best from the best and can help you identify the perfect wine for any occasion.
The owner lacks customer service skills. I mentioned that the bottle was likely opened improperly. It was a gift, and I wasn't able to return the bottle to him.
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Sean is an amazing guy. He helped us pick out a large bottle of bubbly for our friend's birthday party. Then he went above and beyond by providing us with a...
Great choice and the staff was super helpful knowledge about help me snore the best choice
