Hôtel Epicéa Lodge

The experience in this hotel is really bad. Although the staff are friendly, there is a terrible lack of professionalism. When there is a problem, it feels like no one knows how to fix it. And problems: that's not what was missing! First, upon arrival, there was no staff available between 2 and 4 p.m. We may have misread the rules. We were allocated a room facing the outside: the sink was broken and therefore water was leaking into the cabinet below, the plug was closed and could not be removed without a tool: therefore the water was filling up, there is no shower curtain and a completely transparent window: so the water is leaking everywhere and luckily I did not come with a modest friend,...

• Útil
• Inútil
• Responder

Food drinks: We were very well received in half board while we were not staying at the hotel. The dishes were succulent, well presented and original: we have feasted!

• Útil
• Inútil
• Responder

Food drinks: A great bravo to Natalia, cheff of the restaurant, for the originality of its dishes and the pleasant flavors proposed. I highly recommend!

• Útil
• Inútil
• Responder

Permanently closed hotel located in a campsite.

• Útil
• Inútil
• Responder

I confirm, the restaurant is to be avoided!

• Útil
• Inútil
• Responder