My husband and I decided to go have a light late dinner on Saturday night. We were staying at the Shangri-La Hotel and were not entirely sure what would be open at nearly 10pm at night. As we were walking the weather quickly turned wild...as it began to pour. I spotted a set of escalators which lead us discovering the Hurricane’s Grill Circular Quay Restaurant inside amongst many other restaurants that had closed for the night. We thought we would test our luck and see if they were still serving food considering they were closing at 10pm. The waitress welcomed us and explained it was last orders before the kitchen closed. We ordered an entree platter, southern fried calamari and for dessert...
We were really excited to go here for a meal, but sadly this soon fizzled out with the below standard service and over price and average tasting food. Twice we asked for a straw for my daughter's drink, I eventually got one from the bar...after waiting 10 minutes. We asked for a clean napkins from two different waiters, as our fingers were messy from the wings and eventually used my daughter face wipes the final straw was asking three wait staff for cutlery which we eventually got after a seven minute wait causing our food to get cold which was sad as it was nicely presented. Think they need to train their staff!!!
You suspect you’re in the wrong place when the opening offering is rancid butter with bread. It deteriorated further after butter was replaced with a similarly compromised offering, and a lack of serving staff recognition there is something wrong??!!
Does what you want it too. Strong burgers and steaks made the family happy. Ribs were good, chips could have more crunch and service prompt and friendly. Could be a bit more atmospheric but we had the window seat so all good
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The staff were extremely helpful and took our order quick! Our starters came out in no time and so did our ribs! Food was superb and staff were ever so helpful!
Well know as one of the best ribs and it is true. They even have ribs on the basket, so that it is easier foe the children to eat. The service is also superb.
Well know as one of the best ribs and it is true. They even have ribs on the basket, so that it is easier foe the children to eat. The service is also superb.
We had one superb meal here, and another not quite so good. Overall it’s decent and if you can get a window seat then the view is good.
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The meals were extremely slow coming to us and the plates were not cleared for over 1 hour. Unfortunately very expensive
Staff were excellent even with a difficult table with misbehaving children food was great would definitely go back
White Chocolate And Raspberry Cake
Combinación De Costillas Y Bistec
Toasted Grain Cauliflower Salad
Hamburguesa De Ternera Clásica
Ensalada De Rúcula Y Parmesano
Junior Crumbed Chicken Burger
Junior Grilled Chicken Burger
Hamburguesa De Bacon Y Queso
Fillet Of Tenderloin (250Gm)
Rib Eye On The Bone (500Gm)
