Ihop - Reservar una mesa

I never received my entire meal and was mistakenly charged an additional $10. When I asked to speak to a manager, they never came over. The server offered an apology but couldn’t explain why my meal couldn’t be expedited or why the Hasch-Brauen came with bacon instead of without or with French toast, even though I never received either of those items. We had to wait for an hour. My hot cocoa arrived with a layer of oil on top, making it undrinkable. Another server ended up taking our order, and someone else had to deliver it. By the time our food finally arrived, it was extremely cold and inedible. Given how poor the experience was, I shouldn’t have been expected to pay for everything, but I...

• Útil
• Inútil
• Responder

Would give ZERO STARS if I could!!!! As we walked in the the server acted as if we were an inconvenience. The server wrote our order down and still messed the whole thing up. I ordered a fajita chicken omelette that was supposed to have salsa and sour cream on the side. The omelette had a few pieces of chicken and very little peppers inside and nothing but cheese on top. Very underwhelming. We had to ask for the sides that came with our meals. When asked she proceeded to tell us they were out. We waited 15 min for avocado that was supposed to be apart of the omelette. The service was just horrific, also the Bathrooms were disgusting. SPEND YOUR MONEY ELSEWHERE!

• Útil
• Inútil
• Responder

Would give ZERO STARS if I could!!!! As we walked in the the server acted as if we were an inconvenience. The server wrote our order down and still messed the whole thing up. I ordered a fajita chicken omelette that was supposed to have salsa and sour cream on the side. The omelette had a few pieces of chicken and peppers inside and nothing on top. Very underwhelming. We had to ask for the sides that came with our meals. When asked she proceeded to tell us they were out. We waited 15 min for avocado that was supposed to be apart of the omelette. The service was just horrific, also the Bathrooms were disgusting. SPEND YOUR MONEY ELSEWHERE!

• Útil
• Inútil
• Responder

I visited the restaurant this morning and noticed many people waiting in the lobby. We were seated after about 10 minutes. The employees are clearly working very hard, although the staff was shorthanded with only three servers—two experienced and one in training. Despite being busy and juggling multiple tasks in the absence of a manager, the server and the head cook maintained a high level of professionalism. However, it was noticeable that the lack of management led to the head cook addressing disgruntled customers without missing a beat. I want to commend our server, Michael, and the rest of the team, including the head chef. Great job!

• Útil
• Inútil
• Responder

will not eat here again. ihop has developed worse in the course of the years. Today there was no administration. we were served after the people who came after us. my man was served raw to see pictures. my lemon blueberry crepes had no lemon. the minions pancakes were coarse after my nephew.

• Útil
• Inútil
• Responder