Jasmine - Reserva de mesa

Ordered food online at 530pm eventually after phoning twice my partner made his way to the shop at 930pm. The Chinese gave him his food after he left his phone to come home and make sure it was paid. I told him it was and armed with the receipt and my card transactions I showed them It had been paid. The guy refused to give me my phone back. He phoned his card company who informed him that yes the transaction was paid at 524pm when the order was placed online. I eventually got my phone back over an hour later once he accepted that the order was indeed paid for online and after the police spoke to him informing him that he could not keep my phone! STAY WELL AWAY, OUR ORDER WAS A SUBSTANTIAL O...

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Ordered a Home Delivery..but was going to be a long wait so we decided to collect it ourselves. I ordered a king prawn curry with fried rice and chips. Never had 'curry ' like this in my life. The chefs were making a huge pot of curry sauce, so I am guessing this was the remnants of the previous batch. It was setting like blancmange and was insipid looking...literally tasted like cornflour thickened 'stuff ' nothing like curry at all. It went in the bin. Didn 't see the point in calling up to say how bad it was...we just wont go back again.

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I really enjoyed the food from this restaurant, but when I got home, I realized that they gave me a chicken curry instead of a chicken fried rice for my 8-year-old daughter. I called to complain and asked if they could send out the correct dish. They said yes, but I would have to return the curry and pay an additional £4 for their mistake. I don't think that's fair at all. Who would want a dish that had been returned by another customer? Jasmine, please reconsider your policy.

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I have always been impressed with the food at this restaurant, but on two separate occasions when I ordered delivery, my order was incorrect. The staff were not very apologetic about their mistakes, even after acknowledging them. I would consider eating here again, but only if I can pick up my order in person and check it onsite. Reserva una mesa ahora

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Phoned to order and collected it 10 minutes later, really quick service, I had mushroom curry with rice, hubby had sweet and sour chicken and rice, wee had chips to, was warm and was very tasty, the first Chinese meal we've had for ages, definitely recommend. Thanks

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During our golfing break in the west of Scotland, we visited Jasmine based on recommendations and were very impressed. The food was delicious, the staff were friendly and attentive. If I find myself in Girvan again, I will definitely return to this restaurant.

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Ordered delivery and food was 30 mins late. Food was stone cold, the little bit of food that was slightly warm was rubbery and unedible. Phoned to complain but staff could not have cared less. Will not be returning.

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3/11/19 I phoned a delivery and I waited over a hour and a half on a Sunday may I add, I am extremely disappointed, no discount or anything was offered!! Reserva una mesa ahora

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food was delicious as always very friendly staff and was delivered before estimated delivery time and was nice and warm highly recommended

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Bought 3 meals tonight all cooked to perfection and very tasty , Chicken and Mushroom curry is best I have tasted in Ayr

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