Java U Cafe - Reserva de mesa

There really needs improvement with costumer service. There was one person ahead of me and I was in a bit of a rush to catch my flight. Was wanting a tea. I waited 10 min. The one worker was just talking to his coworker about his break. I had mentioned after five minutes I was in a bit of a rush politely. He was unsure on what their product was or how to make a tea. Seems like they need better training. Especially In a fast paced environment like the airport people are trying to catch planes. He then proceeded to mock me because I was getting a bit flustered by how long it was taking him to make the tea and I had told him I was in a bit of a rush. I wasn't rude and said thank you. I really h...

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I had what was probably the worst coffee shop experience ever. The place was incredibly disorganized. They brewed drip coffee without any coffee grounds in the filter, so we had to wait until the water ran through before they could start over. The cashier seemed overwhelmed and even called over the guy who was sweeping for help, but he just left a pile of dirt on the floor. I simply wanted an English Breakfast tea bag, but I ended up with an Earl Grey instead, which I really don’t like. Since they’re located in an airport, they really need to step up their game. Perhaps they should reconsider hiring family members?

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Moreover, the barista left the milk steaming unattended while she went off to prepare other drinks, causing it to overflow. When she returned, she strained out the burnt, bubbly foam and poured the remaining milk into my cup. I've attached a photo of my $5 "latte." Milk should be steamed to a specific temperature to avoid scalding, and a proper latte should include foam. Unfortunately, the espresso was watery and under-extracted, making the drink utterly terrible. If you value quality coffee, I highly recommend avoiding this place at all costs.

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The restaurant has a pleasant seating area and is not as crowded as Tim Hortons or Starbucks, which is a plus. However, that's where the positives end. The customer service was subpar; the cashier was rude and appeared impatient, responding to any questions with a condescending tone. The sandwiches, despite being labelled as heated, were still cold. Additionally, the prices were on the higher side, which is to be expected given the location. Reserva una mesa ahora

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It's java u on the second floor , facing gate 1. I bought my coffee 12:50 today Sunday 8th. The lady was preparing coffee very poorly and using terrible tone when talking to buyers! Very bad experience, I had to throw the coffee she angrily prepared and served!

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Worst Smoked Salmon, cream cheese bagel ever. The bagel was as stale as can be. The cream cheese crumbly cause it was so dry and the salmon was garbage left over full of sinew that I couldn’t bite through. Absolute garbage!

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May 2023 Great coffee. Normal airport prices. This was a good choice by default as there aren't many coffee shops at the Pierre Elliott Trudeau airport. At least not on the section we were in.

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The coffee was good. The croissant was terrible. Tasted stale. . It definitely looked better than it tasted. The service was quick and friendly. The seating area is nice. Reserva una mesa ahora

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Prices are actually reasonable! A muffin for $3.50 and deli pasta salad for about $7! Just what we needed. And super friendly staff. Crazy busy airport intersection tho!

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Paid $18 for a tiny sandwich that tasted funny and a warm 'iced coffee '

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