Jersey Mike's Subs

We ordered our food online to pick-up. When we got there the cold sandwiches were ready but the hot ones were not. We followed the times for the online order. When my husband said y’all need to update your app for online orders. The manager responded “Subway is open”. Then she turned around and gave a lady who came in after us and ordered through the line her sandwich for free for waiting. As we stood there for 30 minutes pass our pick-up time. We never received an apology and was told to go to Subway. We had paid for our sandwiches online. Horrible service and the manager needs to be fired for her customer service.

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The manager is very rude and she's very pregedious. She told me I ordered my order rudely. SMH they made my order wrong and charged me for it . I called to fix the order and she caught an attitude,hung up in face and told me I was harrasing a business. Justice needs serving here. Seriously... She's the manager by the name of Ashley.

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Order was not ready on time they hadn't even started. This is also what the supreme club apparently looks like. They put less than half the ingredients on. Really glad I tipped.

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Just ate a Philly Cheese Steak. It was poor. No cheese hardly. Not very much flavor. Very disappointing

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Friendly, positive crew members and a killer Philly! Can't be beat!

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