The Jersey Mike's located in Concourse A at Washington Dulles Airport was, without a doubt, the worst experience I’ve had at any of their outlets. Normally, I enjoy dining at Jersey Mike's, but this visit was quite disappointing. One of the staff members was quite rude; when I approached the counter, he told me to hurry up. I tried to be polite and asked how he was doing, but he mumbled something unintelligible and again insisted that I hurry. I ordered the #10 sandwich, which turned out to be far from satisfactory. The lettuce was a bit brown, and the tuna tasted like it had been left out for hours. After taking just one bite, I decided to toss the rest. I even attempted to call and voice m...
Despite the long line of impatient customers and only four staff members working at Jersey Mike's Subs, Elli managed the situation with impressive skill and composure. From a business perspective, it's clear she could easily lead a team of 200 if necessary! This was my first visit to DC, and while staffing can be unpredictable, our attitudes are something we can control. I was truly impressed, and you’re lucky to have someone like her on your team! Kudos to you, Elli! The menu here is definitely worth checking out!
This is my first time visiting this location. I requested sub #7, the woman thought I was ordering 7 subs. When I asked to add mayonnaise to my sub, she did not do it, when I asked to add peppers, she poured pepper relish on my sub. Very poor customer service, I am surprised with such disrespect and rudeness at famous Jersey Mike's!
This is my first time visiting this location. I requested sub #7, the woman thought I was ordering 7 subs. When I asked to add mayonnaise to my sub, she did not do it, when I asked to add peppers, she poured pepper relish on my sub. Very poor customerservice, I am surprised with such disrespect and rudeness at famous Jersey Mike's!
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I stopped by Jersey Mike's at Dulles Airport this morning and was pleasantly surprised by how busy it was and how quickly the line progressed. The restaurant was kept very clean, and the staff were quite friendly. I would highly recommend this place and plan to return myself. The food was a perfect 5/5!
My go to when I'm departing from this terminal. There aren't a ton of options for something fairly quick. Every time I've been here it's been easy and food was prepared well. Would Recommend
The restaurant doesn't provide drink carriers or trays, and the cashier was not very personable. Overall, it fell short of the exceptional experience I had anticipated at Jersey Mike's.
I mentioned to my friends that I had a flight in 10 minutes, and they promptly prepared a hot sub for me in no time. It could be the best service I've ever had at a sub shop!
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They only have cans of soda. Hard to take on a plane. There is a soda machine a few step down that takes bills and credit cards.
The sandwich I ordered was huge and full of nutrients. However, the staff appeared to be a bit tired.
