I had the worst experience with the service at this restaurant. They failed to deliver my food at the promised time, and when I tried to follow up, no one answered the phone for 40 minutes after I was told my order was ready. Frustrated, I drove to the location only to find my order just sitting on the counter. When I asked to speak to a manager, I was only able to reach an assistant manager who wouldn’t provide the contact information for a real supervisor or corporate office to help resolve my issue. Additionally, I had previously requested a cancellation of an earlier order during the week due to a lack of drivers, but I still haven't received my refund for that order. This has been a com...
Out of straws, manager got very disrespectful to me when I suggested they take petty cash and buy them from GFS cause they've been out the last 2 times I took family there. I asked for the owners contact number she told me no you can't have it then proceeded to tell me if I don't like it don't come back, her employees looked shocked at me, I've never been back, contacted corporate they said they would pass info to franchise owner which of course I got no response. I've been a chef for 37 years i would have never disrespected someone paying their hard earned cash at my establishment. I now drive farther to another JJ's
I have lived in this area my whole life and today I was accosted by a blonde Jimmy Johns employee while she smoked a cigarette. She told me I cannot park in the Jimmy Johns spot while dining at the restaurant next door even though Jimmy Johns wasn’t even open yet. If these spaces are reserved for Jimmy John’s customers, why are they being used for employee smoke breaks? Parking: The proof is in the pudding
I placed a delivery order via their website a little afternoon. While expected a slower deliver due to the lunch rush, but my order took 2 hours. During that time I tried calling, and was never able to connect with the store. When the driver arrived, he told me that they ran out bread, and that their phones didn’t work. Service: Delivery Meal type: Lunch
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I waited an hour for a sandwich, and I advise against using their delivery service. The customer service was horrible. Overall ratings: Food: 1, Service: 1, Atmosphere: 1. Meal type: Lunch, Price per person: $10–20.
Slowest location I’ve ever been to. Over 20 minutes from order to completion of my sandwich. Service: Dine in Meal type: Lunch Price per person: $10–20
The sandwich was excellent. Although the tracking on the app was a bit unreliable, the delivery arrived within just 20 minutes.
Service was extremely slow. I ordered takeout for lunch, and the price per person was between $1 and $10.
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Delicious! The jalapeño ranch chicken wrap was incredibly tasty and definitely worth the wait!
Service: Take out Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5
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