I've been going to this Jimmy John's three times a month since it first opened. Not because it's amazing (it isn't) but because it's close to my job. Pros They generally get my (simple) order correct. I've never gotten sick after eating there. It's (usually) not super busy. Cons The back of the restaurant is filled with small flying insects that land in your food while you try to eat. It's been this way for months, possibly because they constantly leave the back door open. The bathroom is often unavailable due to employees vaping in there. There are ten employees behind the counter and none of them will speak to you, make eye contact, or acknowledge you in any way. They often ignore the dine...
Ordered a takeout over the phone. They could find the order. Holden was working the check inside the store and he was very kind and tried hard to find the order. He was very apololigetic for not being able to locate the order. I reordered there in the store and when my order was ready noone notified me. It was just sitting on the counter. When I asked why my order was not called out one of the workers said very rudely, "She called it out pointing to another worker. Noone even checked to see if anyone came up to take the order. There was no apology, I was just ignored. Jimmy John 's is usually so friendly. I did not want to send this review but I really felt disrespected. Holden was the only...
Went to this location because they are normally awesome and didn 't want to deal with the normal service you get at the fast food restaurants in North County. I arrived about 1258pm there was one car at the drive thru window. I pulled to the speaker after a minute or so I was rudely told to hold a moment. After 4 more minutes of waiting still nothing so I left. Jimmy johns has a very small menu compared to other places and how hard is it to just take a sandwich order!? What happened to freaky fast ? Really hope this was a one time deal and they don 't start treating their customers like the rest of their competitors in the area
Rude lady taking my order. Order a number 9 with mustard and peppers. They call out a number 9 so I just assumed it was mine and I grabbed it. Well apparently someone else orders a number 9. Ok my mistake I get it but don't you think that is an easy mistake? She was absolutely rude and sounded annoyed I grabbed the wrong order. Not my fault your system for calling out order is ambiguous where anywhere else you go you are giving a number for your order or they take your name so it's clear on which order is yours. Thanks but I'll go somewhere else from now on.
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So my sandwich was made very quickly, but I wasn't as impressed with the quality. This probably sounds like a lame critique, but all the topings weren't well situated on the sandwich. Most irritatingly, I asked for cucumbers instead of tomatoes, which was reflected on the attached receipt, but not my actual toppings. I'd have asked for another one or someone if I weren't in a rush.
The shift manager and slick hip talking worker on duty 5/8/23@ 3:45 pm trash customer service! I asked a question because of confusion about the price. Don 't take jobs in customer service if you can 't deal w/ customers. Just for service alone, refund please, I want nothing at all from there now and am completely done w/ this location.
Food was never delivered when I called they said it was delivered my ring camera do not show no delivery driver the guy who claims to be the owner was joking saying someone probably stole it now i have to wait 3-5 days for a refund will never order from this location again
Great attitudes from the staff; quick and accurate order! Thank you for being pleasant when so many today aren’t.
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I ALWAYS love going in this restaurant when I can!!! It's always so clean and the bread just does it for me!!
Try the LuLu minus Mayo add onion add avocado on wheat, Nothing beats Jimmy Johns delivery service
