Jimmy John's - Reservar una mesa

I left a review for a bad experience at a Jimmy John’s near my house recently with the exact same scenario as what just happened to me. This time the exact opposite happened, and I wanted to pay it forward and let you know how amazing the store is! When I walked in Empress, the manager, was training someone and she was very pleasant and communicative the entire time, letting me know that it would be just a few moments until my pick up order was ready to go. Even though she was in the middle of training a new employee, I still only had to wait a couple minutes and she even apologize for the wait which wasn’t long at all. As I waited, I heard her interacting with other customers and even train...

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2 times this location has been over 30 mins getting to me for lunch. I work 1 mile from this location… I called both times and they were gracious enough to give me a credit. The second time the manager said he was new and had a lot of work to do on the employees and run of the store.Today, I called to order and the guy asked me to hold. I sat on hold for 6 minutes before hanging up! 6 minutes!?!I will not be ordering from here for a while… even if I have a credit, I am not waiting 6+ minutes on hold when the store just opened. You’re not that busy.I am giving it a 3 because the managers gave me a credit… however… the customer service of the employees and forgetfulness is not ok.

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For some reason this particular JJ is super slow. I love the food and order from another JJ when I'm working in the office but this one near my house is terrible. I thought my previous order (which took around 45m to deliver) was a fluke (especially given that I'm only 2 miles up the road), but my delivery today took almost an hour. When I order at the office (which is a distance of about 4 miles) it's always around 20m. It's a shame this location is struggling with delivery so much.

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My two favorite sandwiches are the Spicy East Coast Italian and the pesto one they had a few months ago and I always get them unwiched . This is a great place for a quick, filling, and healthy lunch. We also frequently order the party boxes for small meetings and events. When we have placed an order online, it 's always been ready on time and properly filled. Highly recommend for your next grab n go meal or office meeting. Grace Speese, PresidentFarmers Branch Chamber of Commerce

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I come here weekly and usually everything is great. I read previous comments about the service not being freaky fast I came in this afternoon and there was one table of two people and no other customers. I stood at the counter for 5 minutes while the employee made 2 other orders right in front of me? I get Togo orders etc but I was literally ordering a single sandwhich and it was obvisiously slow. Definitely rub me the wrong way I got so annoyed I walked out and never ordered.

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