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"we love these jimmy johns! always fresh and ready when order is put on the app!"
Teléfono: +16302680680,+16306139449
Dirección: 1235 S Main St, 60148, Lombard, US, United States
Ciudad: Lombard
Sitio Web: http://www.jimmyjohns.com
Lunes: 10:00 -21:00
Martes: 10:00 -21:00
Miércoles: 10:00 -21:00
Jueves: 10:00 -21:00
Viernes: 10:00 -21:00
Sábado: 10:00 -17:00
Domingo: 10:00 -17:00
Platos: 1
Comodidades: 7
Categorías: 5
Reseñas: 771
Definitely NOT freaky fast. They average 1-2 HOURS for delivery, and that doesn’t include the time it takes them to prepare the food. So for over an hour my food sits in someone’s car getting warm and stale and soggy. And the ice in my drink never fails to show up completely melted and watered down.This isn’t a one time experience, this is over a year worth of experience with this location with the same bad service and delivery every single freaking time. I’ve called for updates and get snide and condescending remarks about patience. It’s not about patience, it’s about being served bad food after it sits in someone’s car for way too long. I wish I could choose the location I order from, this one clearly needs some training in customer service and preparedness.Also, they close way too early. I’ve placed an order 1 hour before their posted closing hour, and receive a call saying they could t fulfill the order because they were about to close. Guess it makes sense considering they take several hours to fulfill an order, and fulfill it wrong. Missing chips, drinks, sandwich made wrong. Ugh. Don’t order from here. Make the drive to a drive thru location if you can.
I went into order and fought to get the coworker to hear our order because their music was so loud. we have our order and do not have everything we have ordered. they come to find out that they did not ring it when we ordered it and had to go back and have a second transaction because they did not hear what we said about the music. employees weren't kind at all after we asked about the articles we were missing. definitiw will not go back.
Waited on delivery for over 50 minutes. It would be nice to know if an order was going to take longer than normal, especially when their website shows not busy. Our three sandwiches arrived after an hour and the bread was hard.I want to edit to say that I 've lived in Lombard for well over 20 years and this was always our JJ location. It has not always been this bad, but in the last year or two, it has went downhill.
