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"shout out to the food poisoning my beach club gave me"
Teléfono: +16309720211
Dirección: 718 E Boughton Rd, Gbrook, United States Of America, gbrook
Reserva, Reservación
Ciudad: gbrook
Platos: 0
Categorías: 4
Reseñas: 427
This review was inspired by a few missing pieces of salami, a cup of kickin' ranch, and the customer service I received when raising the issue. A few days ago, I ordered online, and wound up missing the salami I paid an additional $1.75 for and the Kickin Ranch' I paid an additional 69 cents for. Today I thought I could bring the receipt in store and rectify this issue since I frequent store #629 with my business a few times a month both in person and through online ordering. The gentlemen behind the counter basically informed me I needed to call the day of and rudely wrote me off by telling me to contact the GM before turning to help the people who just came in through the door. I understan...
This isn’t anyone’s fault who works at jimmy Johns besides maybe the higher ups. But I don’t know if a general manager or a higher up could maybe fix customers being able to place deliveries if they don’t have a delivery driver. My food took over an hour to come which isn’t the employees faults it’s whoever is in charge and has access to turning off online ordering till they have staff to do it. I won’t support any jimmy johns ever again. You realize how much pressure and stress that puts on the people working? People angry about not getting their food. Customers talking to them reckless for minimum wage pay. Please give store locations access to turning off the delivery feature till they ha...
They mess up your order everytime, and if they give you a replacement order its still messed up. Managers and team leads have no form of proper communication with one another, and lack training. A refund shouldn't take almost 3 weeks to just start to be processed because one manager didn't tell the GM. Customers shouldn't have to keep calling over and over because the location can't get its stuff together
I tried to give this location another try after previous orders were incorrect. I ordered an un-which and paid extra for turkey. Unfortunately there were only two slices along the lettuce. I wouldn't be so upset if you didn't charge $1.50 for extra. It almost seems as though less turkey was put on it than normal. The rest of the ingredients thankfully were correct Reserva una mesa ahora
Just stopped by to grab my in app pick up order. One sandwich, chips, and a cookie that I used my loyalty points on. I get home and it’s just the sandwich. Without my pickles not “extra peppers” They even forgot to add the mustard packets I asked for…… No chips or cookie. Very upsetting. Would love a refund!
