Kellockbank - Reservar una mesa

It was very busy when we went today. There were more than enough serving staff so I can only imagine the issue was an overloaded kitchen We waited about 20 minutes before we got served, then almost another hour before I asked someone to check on the food as it was so long in coming. When our drinks arrived, the cup for my son was dirty abs the drink had things floating in it. We asked for another, it was also dirty. When did come, it was missing parts and had the wrong accompaniments, my mums order was missing completely. The hot food luke warm and my salad was also luke warm. We mentioned all of this at the till, but no apology was forthcoming. This is the 3rd really bad experience we have...

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Decided to treat myself to some gins from the gift shop, a pack of miniatures with a price label of £15 and a small bottle with a price label of £17. Got to the till and the young cashier asked for £32.99. I asked how this could be, when the price labels added up to £32. She said that the gin miniatures cost £15.99, so I showed her the price label and said “but the price label says £15”, she just looked at me and said nothing. As it was only the difference of 99p I paid up, as I didn’t want to make a fuss, but after I’d left I regretted not sticking to my guns and asking to speak to the person in charge. After all, surely the price on the label should be the price you are charged at the till...

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Restaurant Incredibly busy but service fantastic and still felt private although all the conversations were loud and had to shout a bit to be heard Pricing on the high side of average personally didn't enjoy the food but companions did Only stopped for lunch but will go back for another look and give Restaurant a second chance just not on Sunday lunch time

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My husband and I had onion soup and the prawn special. Our family, burger and fillets The soup was luke warm and sent back. As we had asked for our main to be served at same time, being a cold dish, we started eating them...

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friendly coffee/breakfast or lunch break. they stop serving at 4 o'clock lunch was amazing and took beautiful cake. toilets were immaculate. also fantastic

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