Should 've read the reviews before even thinking about ordering here.My parents drove all the way down in the rain to pick up order for the food to be told, go cancel online, cause we ran out .When I called and asked if they had a sold out button online so people don 't have to drive back and forth not knowing there food was not ready, she throws the phone back over to my mother and walks away.I called back to speak with the manager,asks me what you want me to do, go cancel online (not to mention no canceling instructions) and he just hangs up the phone while I am talking.No wonder, customers are commenting negative about employees rude behaviors.
I read all the poor reviews before goinghere and hoped that they had improved.Boy was I wrong. I seen the recent advertisement about the made to order chicken sandwich and thought this is great. I was prepared to wait a little as I knew they would be cooking some nice hot fresh chicken sandwiches. I ordered my food at the menu board then proceeded to pay at the window. Less then a minute later she was handling me my order and thought that this couldn't have been just made. Got to my destination only to realize that my chicken was undercooked. Shame on me for not listening to the reviews. Never again!!!
I should have known something was wrong when there wasn’t a line and all the other places were busy. Rude employees, forgotten food, forgotten condiments. KFC… you had me with these beyond nuggets but it’s not worth the hassle and the concern the workers are not prepping your food with care.I observed both employees with their nose fully out their mask. To be in such an upscale part of town this place is not that.
This is a poorly run restaurant. Drive through only on a Saturday evening. At 7pm. I ordered my meals(2 12pc bucket meals). Was told they were making more chicken it would be 15-20 minutes. I agreed and was waiting in my vehicle for the order to come out. It took much longer than 20 min
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I very rarely post bad reviews, but this is such a poorly managed location that I must bring it up. Sub-par quality of food and unfriendly staff, combined with the regular forgetting of utensils napkins condiments, make this location almost a liability for corporate.
This was the worst KFC I have ever been to. The service was awful, and the fried chicken was both undercooked and overcooked. I’m amazed this place is still open. I now see why it was so empty when I got there. Avoid this restaurant and save your money.
I was disappointed with my visit to this KFC. They wouldn’t prepare my order the way I asked, and the staff appeared irritated when I requested the sauce and pickles on the side. I’ve never had any issues making this request at other KFC locations.
Chicken is good, prices are getting too high and the sides are lacking flavor.
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Fast turn around on the drive through. We're loving the new Impossible Chicken
Paid $9 for 3 pieces of chicken and this is what I got.
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