I generally don’t mind if my chicken is cold when I order late at night; I can easily reheat it. However, the service I received from the woman at the drive-thru was very disappointing. She had an attitude that made it seem like I was somehow responsible for her bad day. I was there to order a family meal, which included a tiny portion of mashed potatoes, lukewarm macaroni and cheese, and the chicken was hardly warm at all. To make matters worse, they forgot to include the biscuits that were supposed to come with the meal. This location used to pride itself on excellent customer service, but it has really dropped the ball lately. I don't expect five-star treatment, but I won't tolerate ruden...
I went to this restaurant to grab some chicken and was shocked when I witnessed a rat king meeting its demise in the fryer. It appeared that around ten rats were all tangled up by their tails. I wasn’t aware that the venue could host wedding ceremonies, but congratulations to the lovely LGBT tri-couple! Their ceremony was beautiful, just like the chicken! Additionally, the weekly street fights by the dumpster can be quite entertaining; I even ran into my third ex-wife at one of those events!
Based on my experience, I can only describe it as phenomenal. I always request fresh food, and they certainly met that expectation. The wings were crispy and absolutely worth the 12-minute wait, and the pot pie was outstanding! My favorite KFC in Sacramento is the one on Madison Avenue, but this location is definitely comparable. Thank you! I truly appreciate the excellent service and tasty food!
I was charged $10 for a sandwich biscuit and a single side, even though the combo price is just $8. I didn’t even get a drink with my order. Additionally, I ordered a family-sized mashed potato with gravy, but it arrived without any gravy. It really seems like they’re not putting in any effort.
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We took our kids to this restaurant for a meal, but sadly, it was not very clean. The floor was sticky, the restroom needed attention, and the staff's clothing was not tidy. Cleanliness is crucial in the food service industry, and I hope they will work on improving these issues.
The two pieces of chicken were meant to be crispy, but they ended up being soggy. As I began to eat, I even wondered if it was plastic. I also asked for plates, but none were given. I can no longer recommend this restaurant.
The chicken was not great; it lacked crispiness and flavor. I’ve decided not to order from KFC again as the quality seems to have declined. However, the delivery person was very polite.
The food was outstanding—served hot and fresh! Although it took a bit longer than anticipated, it was certainly worth the wait. The staff was friendly and showed great dedication.
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I had the classic chicken sandwich, and it was really tasty. However, everything else was typical KFC, including the inconsistent service.
The nostalgic flavor remains the standout favorite, especially when you take advantage of their app for some fantastic deals.
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