Krispy Kreme - Reserva de mesa

The issue our family had yesterday at the Illinois hillside Krispie kreme. We went to the Krispie kreme location in Elk Grove which did not have glazed doughnuts only assorted. They claimed their machine was not functioning. We wanted to redeem a birthday coupon for assorted and glazed doughnuts so we decided to try next closest location. Unfortunately the Lobby was closed for an unknown reason there was a sign on the door. At this point the drive thru line was across the parking lot. We waited about 30 minutes before reaching the speaker where we proceeded to tell them we had an online order that was estimated to be ready long before we had gotten to the front. They claimed they did not hav...

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DangerousLY delish ?. Super glad there isn’t one less than an hour away. HA!It is in a plaza. Just off the highway. Location has a drive up.I got the 3 pack Assortments $5.69. Dang most prices everywhere has gone up. I was going to get the Original glazed and decided to try some of the flavored dough.Felicia was helping me and she ended up giving me a fresh glazed in addition to my order to try. I said, I wanted something hot lol. She actually spelled my name correctly on her own. Her listening skills is on point.First of the year! Enjoyed. Super sweet. Definitely need a coffee with.This place always seems so clean when I come here. Bathroom is tidy and kept presentable for public use.L to R...

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Ordered ahead for Mother's Day. When I arrived in the morning, there was a sign indicating the store would be opening at 1pm. Their site said it was open and the system took my payment. Frustrating, but it happens. The problem is that when I tried to call and get a refund for the order later in the afternoon, no one answered the phone. I gave up after calling about eight times over the next two days. Each time, it would just ring and ring. As a last resort, I emailed the location but have yet to hear back. It takes a lot for me to leave negative reviews, but I feel that it's my only recourse for essentially feeling scammed out of $20. The donuts are delicious. I would say to call ahead to ve...

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Small mix-up with my order, I got an extra creme filled instead of a chocolate iced with sprinkles. Wouldn’t be a huge deal except the chocolate icing on these creme filled is very skimpy. Haven’t been to Krispy Kreme in a while but I remember the quality being better (taste-wise as well). Also their lobby was closed, only open for drive thru, which is pretty disappointing because they don’t have any flavor options posted other than the very basic ones, so I really didn’t know what the selection was or what I was able to order. A pretty disappointing trip in general, I doubt I will return. Reserva una mesa ahora

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They never have anything else other than glaze, chocolate or strawberry sprinkles. I asked for a refund of the specialty box and all they did was charge me full price (specialty) for all glaze doughnuts, which by the way were so small. Can't contact corporate only by mail. Ridiculous.This location needs new managers that are capable of running a business.A whole new staff that actually wants to work.Lastly they need to be backed and held accountable by a corporate division who actually cares about the brands image.

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First yesterday they had only 4 varieties of donuts, and a 40+ minute drive through because they CHOSE to close the lobby without posting ANYTHING. Then today at 8:33am they are ignoring people in drive through and are claiming they are closed “due to equipment issues till further notice” yet the machines were working just fine yesterday and today they are just standing around chatting in the store. Will definitely be reporting them to corporate.

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Krispy Kreme is a donut lover's paradise. Their rewards program is a sweet bonus, offering great incentives for loyal customers. The donuts themselves are simply irresistible, often considered the best in the business. From their classic glazed to a variety of mouthwatering flavors, Krispy Kreme never disappoints. Treat yourself to the heavenly delights of Krispy Kreme and join the legion of donut enthusiasts who can't get enough!

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Closed on advertised days open.They are always out of a type of donut.Staff always seems overworked and frustrated.Almost always a long wait.Lobby NEVER OPENED.Employees use their personal car to block drive way instead of emergency cones.Whoever management is should be fired.This Location should be PERMANENTLYCLOSED!!!!NOT WHAT A FRANCHISE SHOULD LOOK OR OPERATE LIKE. Reserva una mesa ahora

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Whoever the manager is should be fired. It’s National Donut Day. Waited 40+ minutes in a 20 car line to pick up an online order. Lobby is still closed for some reason? It appears as though 1 person is working today. Not acceptable.

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Friendly staff and nice selection. It’s fresh Krispy Kreme’s. Nothing else to know

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