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Platos:1
Categorías:5
Reseñas:209
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Reseñas
Daniela
1 /5
Reseña★
Pets are not allowed to go on beds!!! Yet the hotel displays acceptance of the housekeepers! What an insult to the owners of a cat.I booked Booking precisely by putting the filter to have only the establishments that accept pets and my choice was worn on this hotel. By validating the reservation, I just informed them who we had a cat. Booking confirmed me the reservation.Apparently they answered me (in fact I didn't ask a question, so I didn't expect an answer, so not seen their message) that the animals are welcome but provided they didn't go on the beds...My what a joke, asking a cat not to go on the bed after 5 hours' drive and also leaving him locked up the next day in the room he wanted...
There is no parking in the hotel although written free parking on booking.com website . When asking for a parking close to hotel At reception desk , the guy just said he can not help . Not customer oriented at all !!!!. Also not possible to access room before 4pm. So basically no room and no parking with a staff not friendly at all. I finally booked another hotel at riom !!! To avoid !!!!!
The staff is very unpleasant and very aggressive towards the hosts. Small, TV-free and non-compliant rooms with photos on the site. The equipment is minimum and we found plastic cups in the bathroom. I strongly advise him. Further another structure (La Rose des Vents) is much more pretty, welcoming and smiling staff.
No TV, there's never been any certified, very narrow corridor, micro bathroom door with monobloc shower less than 50cm wide, voluntary staff noises at 8:15 to wake you up no choice for dinner and breakfast. There is room to evolve positively, personally passing in front of, I will not return there.
Reserva una mesa ahora
La ChâtellenieAn invitation to the journey that transports you to the time of the castlesIn sumptuous decors you are like to propel to the Medieval era.Many castles still well preserved to visit and very affordable to the Grands and Petits.
Hotel perfectly maintained, comfortable rooms and very good homemade kitchen! Amazing view also. It may be a TV in the room and a little soundproofing but I recommend this address.