La Cheneaudiere

We were at la Cheneaudiere for dinner on 25 December, booked for 4 people. Location is beautiful and the Relais Chateau hotel structure looks modern, warm and beautifully designed. Same applies to the restaurant. The dining experience was less pleasant. First, we sat down and ordered some soft drinks relatively quickly to a waiter, but for the wine we had to wait for more than 20 minutes to be attended by a busy sommelier. After 30 minutes we could finally place some food orders that arrived much later, so just 1 hour after seating we had our appetisers served. Appetisers (smoked salmon and tris of foies gras were very good . Main courses arrived with some additional delay: we ordered some ravioli with lobster and fillets. Ravioli arrived cold so we had to send them back (both . Just for you to laugh: both Ravioli plates served three big raviolis. Of course in both plates a half ravioli has been eaten to try (and spot the cold temperature so 2.5 raviolis remained on the plates. Can you believe that the waiter brought back only 1.5 ravioli per plate? : a bit of a cheap call by such a classy restaurant we think. Fillets were good but not cooked as requested (a medium rare one was cooked medium to medium well . We did not try any cheese or dessert as we were well after midnight (and table booking was at 21hrs . For such a nice place, service has been slow, not particularly nice and I would say not even particularly professional. Some dishes were very good, some others not up to the standard. Wine service has been slow despite the high prices commanded. We have not been well served and we will not go back perhaps it was because of Christmas, perhaps the restaurant was too busy, but the exceptional prices require exceptional services.

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We stayed two nights at the hotel and had two dinners. Food was well prepared, coocked and presented. Extra plus for the tartar on Salmon prepared at the table. Two extra plusses for the sommelier who served os wines that matched the food. The winelist offerd a great variety of wines, from Alsace of course but also from other regions. Maybe the food lacked a little bit of elegance as compared to the Michelinstarred establishments but on the other hand was value for Money very good!

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We booked this from the UK as we had booked a night in the hotel. The food was excellent as was the choice, the service and wine list. The breads were home made. We had 2 weeks in Switzerland before coming here and thought the food was excellent but this was truly delicious, I had lobster and then the soufflé ..fantastic. We will definitely return when driving in France.

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Stayed here as part of a group. Food was average at best...service was rude and unfriendly. Don’t normally write reviews but was so under-impressed and fed-up with being treated so rudely in the restaurant that I feel compelled to write one. Lovely location and pretty hotel. Spa claims to have 4 pools ....in reality that is 4 large bath tubs! Would definitely not return.

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the restaurant like the hotel is like a dream! the staff is really polite and the dishes really amazing!!

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