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"It’s an absolute beauty, an amazing place to stay. The staff here is ultra helpful. Amazing facilities, amazing ambiance. Truly magical. Already planning for next year stay here."
Teléfono: +41244959090,+41244959000
Dirección: Domaine De Rochegrise, 1884, Ollon, Switzerland
Ciudad: Ollon
Sitio Web: https://www.royalp.ch/
Jueves: 18:30-23:00
Viernes: 18:30-23:00
Sábado: 18:30-23:00
Platos: 10
Comodidades: 25
Categorías: 5
Reseñas: 1371
We stayed night of 7th to 8th Oct. in room 121. In overall the hotel is nice, the warmth of the wood in the interior gives a cozy feeling, it’s quiet and relaxing. Dinner is okay , on the expensive range for the quality it offers but with a very nice presentation. Waiters were rushing serving us, we felt a little pushed to finish the dinner. Our unpleasant surprise comes when after a tiring day we decide to go to be and when unwrapping the duvet I found a piece of food smashed and sticked to it… it was touching the sheet below… disgusting. We ended checking every corner of the bed almost at midnight, and surprise we found the upper duvet/blanket with brown stains, we called the front office bring us new bedding. They were fairly fast bringing new. It wasn’t nice to fall asleep feeling the bed was dirty. The day after at the checkout, no mention to it, no proper apology. I was and still am extremely disappointed. I have previously worked at a 5 star hotel and these are not the protocols we used to follow to satisfy our clients. Other than that, the overall experience was okay, with an abundant breakfast. I wouldn’t recommend the place, it’s understandable that mistakes can happen, but an apology due to a mistake is a must.
Sophisticated and technical cuisine, but unfortunately too sophisticated and in my opinion, for not enough value added in terms of taste. A little bit simpler would likely enhance the experience. The menu (several small pieces to welcome you, then an 8 course, and the chief secret dish if you want to try it did not exactly match what was on their website, but that was not an issue. The wine list is fine, but not exciting. And the overall experience takes around 4 hours, which is far too much, as the restaurant was also half empty (I would never go there in full season!
If you love luxury, this is the place to be. Spacious rooms, high standard facilities, friendly and helpful staf and outstanding kitchen. Furthermore this hotel is perfectly located. The train to the slopes stops in front of the hotel and you can ski back to the hotel. No car needed! The Table d’hôtes is highly recommended. From your table in the kitchen you can see chef David and his team prepare the most delicious and colourful dishes. Paintings on our plates that tasted heavenly… We will return….
I absolutely loved this hotel! Service is excellent! All the personnel is extremely nice and helpful. Decoration is great. The hotel is perfectly located: in front of the train stop, and next to the track of cross country ski. Breakfast and dinner also really good! And the spa is great!
