I have rarely been treated so poorly in an establishment where I am a client. I spent thousands of francs on birthday cake and other pastries but it is more than certain that I will never set foot there again. I stop there with my daughter and order 3 pain au chocolat and a sandwich. My daughter takes a few minutes to choose and the attendant makes us feel that it annoys her. I don't pay attention to it. I pay and ask before leaving if there are toilets because my daughter has a pressing need. He tells me NO, the toilets are exclusively for team-room customers and he adds, they are not public toilets!!! And all with an aggressive tone as if I had come to beg and I was disturbing him in his w...
Very rude staff! Who allow themselves to make comments about customers! And in addition to the racist comments towards Arabs with their halal jokes towards other customers! Deplorable! Management should review the people who are being recruited. In short, first and last experience in this tea room.
I ordered two lemon tarts, for twelve people, for my husband's birthday How nice it was to have had a correspondent from the Lutry store who was like a ray of sunshine on the line Indeed, very professional, very friendly And the bureaucracy at Chexbres is also very good at communicating.
Impossible to pay by card or Twint if you don't spend more than CHF 5. Just science fiction in 2022. It would cost the Moutarlier family too much. Given the prices charged by this brand, they must really be having a difficult time making ends meet.
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A catastrophic reception. You enter with the intention of placing a large order, for a wedding... the seller does not even bother to address you and ends up, after a long wait, by throwing the form at you. We left and will not return.
Bakery with good bread options in the center of Lutry. Our favorites being the Nordic, corn and walnut bread. The cakes are delicious. The staff very friendly.
Excellent desserts, best in the region. Too bad the service at Lutry is not too friendly...
Staff, charming and the 2 cakes purchased were super good, Address to keep
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very good pain au chocolat and pain aux raisins. medium bread
It's great and I'm loyal to it. Bread and pastries!
