After us, everyone in line received their orders promptly. Each time we inquired about our order, we were met with blank stares and told it wasn't ready yet. It wasn't until all other orders had been filled—about ten in total—that they finally recognized something was amiss.
When we asked what had happened, the only response we got was, "I don't know." Well, I can tell you what happened: they lost our order and didn’t seem to care at all.
There was NO apology. How inconsiderate! When a mistake is made, a simple "I'm sorry" is the least you expect, right? They just showed a complete lack of concern.
I plan to share my experience on the corporate website, and we'll see if anything comes of...
the place is a sweat! beyond rudeness! workers are aggressive and annoyed at each hossing, cussing, ranting, talking on their personal phones, not even try \.ni can rework, short workers, but these people do not give a \u0026 \u0026 \u0026 over everyone.\n one of them just followed me outside the load again because I will put her stink.
This restaurant has left a lot to be desired. The staff member who served me was quite unfriendly—there was no greeting or even a simple thank you, which made the experience uncomfortable. I would appreciate a more welcoming attitude from the staff. I hope they can improve in the future.
I work at the airport and I won’t be returning to this restaurant again after my first visit. I went to the place on Pier B, which has a great reputation, but I was really disappointed. The pizza was terrible. I would recommend looking for another option.
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Fire the African American boy that works there!! He is beyond rude!! I have been standing here for over 10 minutes and he hasn’t even said anything to any of the customers!! This is horrible customer service!!
If I could give a negative I would. When you web site shows you are open until 10pm you should be. Lazy either stay op e per you posted hours and Change them on your web site.
All staff needs to be fired. Young black boy at register is rude and disrespectful. Such an embarrassment. I need a manager to contact me ASAP. The staff is stealing money!
very bad service for the staff. the pizza was in order, but they were definitiv not on their minds to be proaktiw and give each effort to be nice with the customers.
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When you web site says you are open until 10 pm you should be or change the web site hours. Sloppy
Horrible customer service! Denies you from ordering pizza 25 mins before the closing time
