Quizás serás redirigido
"Always yummy! Always fast!"
Teléfono: +19195568066
Dirección: 1318 South Main Street, Wake Forest, 27587, United States Of America, Falls Lake
Ciudad: Falls Lake
Sitio Web: http://www.linsgardenwakeforest.com/
Lunes: 03:00 -20:30
Miércoles: 11:30 -20:30
Jueves: 11:30 -20:30
Viernes: 11:30 -21:00
Sábado: 12:00 -21:00
Domingo: 12:00 -20:30
Platos: 13
Comodidades: 1
Categorías: 3
Reseñas: 167
tl;dr Lin’s Garden doesn’t know how to treat customers with basic respect.I’ve lived in the Triangle area for roughly 25 years at this point and I’ve eaten at more restaurants than I can remember. Since I was a child Chinese cuisine was always at the top of my list of favorites. I’ve moved to several different areas in the Triangle and have eaten at many Chinese restaurants. Some have been amazing, some have been ok. I really can’t say that I’ve actively disliked any of them. However, Lin’s Garden has broken that streak and it wasn’t the food that did it.I got a to-go order including a couple of orders of the battered and fried sweet and sour pork. We’ve eaten this a million times. Sometimes it’s a little overcooked which is fine. When I went to Lin’s garden though this S&S pork was REALLY overcooked. I never like to complain but none of us could eat it. It was hard enough to break a window or poke a hole in an air mattress. Fine, no problem I thought, mistakes happen. I called the restaurant and politely asked the person answering the phone if they cook re-cook the sweet and sour pork. The young person who answered the phone said yes, but please bring back the other ones. Sure!Literally 10 seconds later they call me back. I hear a woman yelling in the background in Chinese and the young guy sheepishly tells me that they can’t re-cook them. The lady (who is the one yelling I guessed) said that she cooked them personally, they were perfect and they would not recook them.I really was speechless for a second…. I never thought a reaction like that would be possible…. Annoyed, I said well can I get my money back? He said yes but I need to bring the lava rocks in.So for the second time that night I drove 25 minutes back to the restaurant, gave the S&S pork to a sheepish lady while the cook (I assume) was in the very back of the restaurant still yelling (I assume saying negative things about me, but who knows). I got my money back, told them I wouldn’t be back and left.The moral of this overly long narrative is that mistakes don’t bother me… we are all human and everybody makes them. It’s how you react to your mistake that tells me whether I will bring my repeat business back to you. Ask any of the other restaurants in the area that I have spent thousands at over the years. You really need to teach the cook basic politeness and respect to your customers or you won’t have any left after a while.
Nastiest food. Worst customer service I’ve ever experienced. My daughter and I ordered sweet and sour pork. Brought it home, and they were nothing but a box of rocks that nobody could chew. We called the place, they said they’d remake them but we needed to bring the other ones back. No problem, you can have your box of rocks. 10 seconds later they called back and said “NO, we can;t remake them because the lady made them personally and Will not make them again.” So now they’re going to refund us. What kind of restaurant serves you trash and then refuses to remake them? Worst place. Worst customer service. I wouldn’t feed this to my dog. Stay away from here.
