One of the worst experiences I had going to Little Cesar's. Online order given about 45 minutes time before pick up. The order was simple, two pepperoni pizzas and crazy bread. I waited in the store an additional 15 minutes after the 45 minutes I gave them to get the order done. The reason you put an order in online is so you don't have to wait around in the store as they are literally making the food in front of you. That's a minor gripe I realize. What made the experience terrible was the lady at the register at that time, no nametag so I couldn't say the name but she had basically half blonde hair and half roots of dark hair, she had the look of I hate my job and I hate every customer tha...
Waited an hour and 45 minutes for a single pizza and bread sticks before asking for a refund. They couldn 't even give me a rough idea of how much longer it would be, and acted like I was unreasonable for asking after an hour and a half. Didn 't get any kind of explanation or even a 'sorry for the wait. ' I understand being short staffed, but there is no excuse for the complete disregard for the customer. Service has been steadily going downhill, and it 's about rock bottom now. Tried contacting corporate, never got an answer back. Go anywhere else in Freeport for pizza, you 'll get better service.
The quality of pizza can really differ from place to place, but with Maria's now closed, this is the best pizza deal in town after Joe's. The convenience of ordering online or through the app and picking up from the pizza portal can't be beat. If you order in person, it can take a bit longer, as I often notice people sitting inside waiting when I go to get my pizza. I should mention that the deep dish doesn't always have the crispy, burnt cheese edges, but overall, it's still a better option than Little Caesars.
On June 13, 2021, I placed a pizza order at 11:00 AM via the app for pickup at 11:40 AM. As of 12:06 PM, no one has shown up, and I can't get in touch with anyone for a refund. It would have been helpful if the app had restricted orders when the store was short-staffed. Because of this experience, I can only give one star today. Normally, we have no issues, but today was definitely an exception.
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I had an incredibly awful experience at this restaurant. The owner behaved inappropriately, and to top it off, the cashier took my phone and accidentally dropped it into a sauce bucket in the back. When he returned it to me, it was somehow baked into my pepperoni pizza. This was simply unacceptable.
The owner of this establishment ate my grandma and then threw Doritos at my 2 year old son. The cashier stole my phone and shoved it into the sauce bucket they keep in the back. He then proceeded to serve my phone back to me, but baked into mypepperoni pizza. Absolutely horrible.
I used to really enjoy their pizza, but it seems to be declining in quality. The ingredients are becoming cheaper, and the preparation has become more careless. During my last few visits, the pizza also hasn't been cooked thoroughly enough.
I loved her pizza, but it's just going downhill. The ingredients are cheaper and they are more sloppy at assembly. The last few times the pizza has been cooked long enough.
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The food is reasonably priced, but the Freeport Store had a somewhat unclean appearance. The flavor of the food met my expectations.
The food is reasonably priced. However, the Freeport Store felt somewhat unclean. The taste of the food was just as anticipated.
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