"Excellent customer service from Marco and his team! Although they were very busy when I arrived, they took the time to make sure my pizza was made exactly to order. Fantastic job, Marco! Keep up the great work!"
The portal, which is meant to provide convenience for both customers and workers, wasn't working. When I tried to find out if anything other than the code I received needed to be entered, the guy at the register said he had no idea how the machine worked and had never used it before. This seems like something that should be covered in basic training for the job. He then moved on to the next customers in line, resulting in a longer wait time for me than necessary. I had to voice my frustration before he finally assisted me, and it took him less than a minute to retrieve my items from the portal. To top it off, he unintentionally gave me extra items that I had returned, which were not part of...
I had a frustrating experience at the restaurant because the convenience portal for both customers and staff was closed. I tried to inquire about a different procedure to use my code, but the staff member at the counter didn't seem familiar with the machine and appeared inexperienced—something that should be basic knowledge for someone in his role. Afterward, he proceeded to assist the next customers in line, which unnecessarily extended my wait time. It was quite irritating to watch him help someone else before resolving my issue. Ultimately, he retrieved my items from the portal in less than a minute, but he mistakenly handed me extra items that weren't part of my order, which I had to ret...
Honestly, I've never had a pizza this incredible in my life. First of all, we're talking about Little Caesars—how good could it really be? I was pleasantly surprised by this pizza. The crust was crispy and well-defined, and the cheesy flavor was outstanding. As I was almost finished, the bread came off just right, making it the perfect size to dip in the sauce! I've worked at Little Caesars for nearly a year and have never made a pizza this fantastic, nor has anyone I've worked with! The person who made this pizza truly created a masterpiece! I highly recommend THIS PARTICULAR LITTLE CAESARS, at least when this talented pizza maker is on shift!
I ordered my pizza online and tracked my order. It took them 30 minutes to put it in the oven. When I arrived 30 minutes after it was ready, they told me they had thrown my pizza away because it had been sitting too long. I asked the employee, "So you sold the pizza I already paid for online?" and he said no, they just threw it away. Then he offered me to buy another one and pay the difference. This place seriously needs better customer service! I just asked for a refund. I don’t recommend this restaurant.
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I ordered my pizza online and I tracked my order . It took them 30 min to put it in the oven . Then I get here 30 minutes after it?s done and they told me they threw my pizza away because it was sitting too long. I literally told the guy, so you sold mypizza that I paid online?? And he said no, we threw it away. Wow! Then he offered me to buy another one and paid the difference!Wow!! They need better customer service! I just asked for money back. Don?t recommend this place!
Every time I try to give this location a chance I?m always disappointed. I?m constantly told there?s never hot and ready or wings at any time of the day. They constantly want to push the ?mostest? on to their customers and it?s disappointing becausethey never have any other option. I?ve tried to order pizza over the phone and they never answer. Management is just as bad astheir employees.
Nasty I wished I had gone to Marcos or Dominos pizza. I ordered 3 boxes of Hot and ready and this is what we got. Unfortunately I noticed the horrid quality pizza once I got home and did not want to return. Come here if you'd like greasy and burnt foul pizza. Food: 1 Service: 1 Atmosphere: 1 Price per person: $20–30
Ordered a simple cheese pizza more than 40 minutes to get it ready. Was made horribly my 5 year old would have done a better job. There were spots left without cheese. They had 0 customers this place has plain lazy employees that can?t even answer phone calls! This place needs new employees never coming back.
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I always experience long wait times at this restaurant, and I rarely receive what I actually ordered! What happened to the promise of “hot and ready”? I waited 25 minutes tonight for two simple cheese pizzas, but I ended up with pepperoni instead. Since we don't eat pork, I had to give them to my neighbors.
Excellent customer service from Marco and his team! Although they were very busy when I arrived, they took the time to make sure my pizza was made exactly to order. Fantastic job, Marco! Keep up the great work!
