The employees weren't dressed professionally, but I gave them the benefit of doubt, because my impression was to turn around and go order some where else, but I stayed hoping that despite of my impression, I'll get a quality food service. The guy that fixed my pizza, fixed it with his bare hands, didn't know rather or not he washed his hands, but anyone that serves or fix food should have gloves on. The pizza was undercooked and disgusting. Along with the other pizzas I had, appeared to been sitting up in the warmer for quite some time, those pizzas were hard and tough. I gotten pizza from there a little while ago, and there was a different staff at the time I experienced better service then...
On the evening of November 4, 2022, at 8:00 PM, I approached the speaker and specifically asked if there was any pizza available for pickup. The employee listed the options, so I requested two pepperoni pizzas. She informed me that they didn't have two, so I compromised and ordered one pepperoni and one sausage pizza.
Upon reaching the window, I handed over my card for payment, and after she charged me, she handed me my receipt and closed the window. She then leaned over the counter to browse social media for a while. After stepping outside and returning, she placed the pizzas in the oven for online orders and disappeared to the back for a significant amount of time.
I remained patient a...
I'm really disappointed with the customer service and communication at this location. On April 14, 2022, I placed an order online and paid for it. When I arrived at the drive-thru at the time they indicated it would be ready, I was informed that they didn't have any of my order. I asked about my 3-meat deep dish pizza, stuffed crazy bread, and Italian cheese bread, but the employee told me they didn’t have anything I ordered. I never received a phone call to notify me, even though a staff member claimed he had tried to call. I asked why he didn’t leave a message, and he said he was too busy. It's unacceptable to allow a customer to place and pay for an order only to find out it's unavailable...
I had a terrible experience at this restaurant. I ordered the icb and marinara, but the service was very disappointing. The staff member was rude and spent most of the time on his phone while taking my order. To make matters worse, when my money fell, he gave me the change he selected, not what I was supposed to receive. The bread was stale and either had too much butter or garlic—I'm not quite sure which—but it was overwhelming. The sauce was terrible and tasted completely off. I will never come back to this place.
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On September 21, 2022, at 6:30 PM, I ordered a deep dish pizza at the Highway 80 location in Pearl, MS, and I was truly impressed by the exceptional team I observed during my wait. Every staff member took great pride in their work and in the restaurant as a whole. From the cashier to the person making the pizzas, the man cutting and boxing them, and the individual managing the drink fridge, every action was deliberate and efficient. Plus, everyone had a genuine smile on their faces. What an amazing team!
I ordered a deep dish pizza on September 21, 2022, at 6:30 PM and had the pleasure of observing an exceptional team at the Little Caesars on Highway 80 in Pearl, MS while I waited. Everyone took pride in their work and in their store! From the cashiers to the pizza maker, the person cutting and boxing the pizzas, and the individual maintaining the beverage fridge, every action was efficient and purposeful. Plus, they all wore smiles. Fantastic team!
Disgusting. I ordered ICB and marinara. The cashier Brilyan was rude and talking on the phone at the drive thru. Then dropped my money and gave me back the change he wanted to give. The bread is not fresh, too much butter or garlic or whatever this is on it. The sauce is disgusting and doesn't taste right. I'll never go to this location again.
Ummm... so this location is usually full of patrons, and service is most often slow as molasses as they are usually short on supply... seems they aren't interested in producing quality products or timely service in my opinion. The girl at the drive through today was very VERY very nice however. (5 stars to her for doing her part well)
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We placed our order at 5:51 PM, and by 7:19 PM, we still hadn’t received our food. The service here is incredibly slow.
Despite being busy, my order was ready right on time as indicated in the app. Both the pizza and wings were delicious.
