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"Cashier could use a class or two on customer service."
Teléfono: +15624275109
Dirección: East Willow Street, 141, Long Beach, United States Of America, Oton Ka Gurha
Reserva, Reservación
Ciudad: Oton Ka Gurha
Lunes: 10:00-21:45
Martes: 10:00-21:45
Miércoles: 10:00-21:45
Jueves: 10:00-21:45
Viernes: 10:00-21:45
Sábado: 11:00-21:45
Domingo: 11:00-21:30
Platos: 2
Categorías: 5
Reseñas: 917
I was very disappointed with my visit. I hadn't been here in a while, and today I picked up two beef plates. The beef was really dry and overly salty. I tried adding some teriyaki sauce to help with the saltiness, but it was also quite salty and incredibly watery—it just sank to the bottom and didn't stick to the beef. I won't be returning; from now on, I'll drive to Ono Hawaiian instead.
I've been a loyal customer at this location for years, but after returning for the first time in a year and a half, I'm really disappointed. My chicken katsu was undercooked, and I couldn't even take a bite. The only parts that were decent were the edges, which were mostly just breading. I ended up not eating it because I didn't want to risk getting sick. I feel like I wasted my money.
I've had some time to figure out how I felt about the seller location here on Willow close to Long Beach Blvd. near Southern Cross St., Pacific. The food here is terrible softener times undercooked chicken, undercooked, rice machine I cannot be behind these tactics I love LNL, but this store right here does not care does not care about the food quality or the service two thumbs down.
I ordered the BBQ mix well done and they gave it to me all burnt. I don’t know what is it with restaurants when people say well done they get mad or annoyed and want to be funny and give the food burnt. The reason why I ordered well done is because last time it was undercooked and today they gave it to me all BURNT. Like can I just get my food well done, well cooked. Reserva una mesa ahora
The BBQ ribs were undercooked, and the fried shrimp also wasn’t cooked all the way through. I could only taste the batter instead of getting that nice crunch. It’s really disappointing. The Norwalk location is fantastic, but this one either needs to improve its cooking or shut down altogether.
