Loaded Elevated Nachos

I ordered online and picked it up in the restaurant. The nachos were good but I feel like they would be WAY better eating them fresh in the restaurant.I had a terrible experience with the staff. I was not greeted for 5 minutes, as I stood by the counter waiting for someone to come assist me. They were behind the counter but didn 't say a word. No acknowledgement. It wasn 't very busy either. The lack of communication was unpleasant.When someone did come to help me, she just said Name? no Hi, how can I help you? She said NOTHING else the entire time she threw my nachos in a bag. Just slid the bag my way. To top it off, one of my orders was missing the cheese, which was extremely disappointing...

• Útil
• Inútil
• Responder

Crab rangoon nachos were great, definitely could tell they took the time to figure out the correct flavor pairings when crafting this particular recipe. However the Frito Pie was bland at best and just generally subpar, the chili itself lacked any type of flavor and was overwhelmed by everything else including the fritos which should not have been the most distinct thing I tasted out of this.Also the lack of space to find somewhere to sit has been a common concern and I can definitely vouch for anyone who has that concern. Was like a can of sardines.

• Útil
• Inútil
• Responder

I am updating my review the team here seems like they are dedicated to making things right though there was some miscommunication after I did not receive my food. The food here as I stated in the original review has always been great when I have been there. However if you have issues with delivery it can be difficult to sort out because door dash does not want to hold their drivers accountable. Which can be very upsetting. However the restaurant is very good and seems to be doing their best to make things right after the initial misunderstanding.

• Útil
• Inútil
• Responder

Absolutely NOT worth the price. Two full plates of nachos and two fountain drinks cost us nearly $50. Food looked and tasted good but was served lukewarm at best my plate was almost cold. Place is very small and seats maybe 15 20 people at best so if there's any customer traffic you may have a hard time finding a seat. I'm told they're owned by Sugarfire BBQ which would track with the lackluster experiences we've had there too.

• Útil
• Inútil
• Responder

2nd time here, chose different options both times, both were great! Friendly staff!Dietary restrictions: There's a sign by the counter that tells you what ingredient is included in each dietary restriction group, very helpful!

• Útil
• Inútil
• Responder