Lucky Chinese Buffet

Having visited and greatly enjoyed this restaurant on many past occasions, my last visit here was disappointing, to say the least. New ownership had taken over, and the difference in atmosphere was evident the moment we walked in the door. There was the usual Sunday client load coming in, but the two teenagers who were taking care of the dining room service were obviously way out of their depth, almost to the point of having no idea what they were doing. While they were pleasant and eager to accommodate when they got around to attending, the stress on them was very apparent. There were inordinately long waits for service. The second thing that we immediately noticed was that the food on the...

• Útil
• Inútil
• Responder

New owners have destroyed this place. We always ate here once every other week. New owners took over and it is horrible. Gave them 2 chances first experience they argued with a table about seniors discount. They were not going to honour it unless they paid cash only. Food the did in buffet table was left over from lunch. It was dried out and gross. Soup was not hot. Wontons in it were mushy. Second time there 1/2 the buffet was empty the food that was there was dried out and old. Guy waiting tables sat at front on a cell phone ignoring guests. I will not go back.

• Útil
• Inútil
• Responder

I used to order from this restaurant when I would visit my parents so am back in Tillsonburg for a bit and thought I would place an order. The food was absolutely terrible. I picked up my order When I got home they had put part of the order upside down so everything was soaked. The chicken was awful with bits of skin still on it. Still feel ill after having it a couple of hours ago. Now after reading the reviews I see that the owners have changed. Rest of food is in the garbage. Never again Lucky Chinese Buffet.

• Útil
• Inútil
• Responder

I'm not sure why we tried it again. They really need a new menu or better cook. At lease update and improve would be great. I love lemon chicken but when you take a scoop of lemon chicken and it's mostly bread crumbs with lemon sauce. Not so good. The fried rice tasted burned. I could go on but it just was not a nice experience. The staff was nice but that is about it.

• Útil
• Inútil
• Responder

Food and variety were good. hopefully the new owners will keep up the standards...they are opening a new Restaurant in Woodstock, ON, called "The New Bamboo." we'll have to check it out!

• Útil
• Inútil
• Responder