Marco's Pizza - Reservar una mesa

I had an awful experience . I placed an order for carry out. I went to pick up my order and went through the drive through . I payed with a card and was asked if I wanted a receipt. I said no thank you and drove off. 4 hours later I receive a phone call from Marco’s stating that they didn’t receive a payment for my order and that I needed to come pay for it. I explained that I did in fact pay for it and was offered a receipt. The manager said that they did not see a payment and that I needed to come back and pay by 11:00 pm tonight .I pulled up my bank statement to make sure that the payment was processed and it was. Poor customer service . We will not be going back .

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Called at 15 minutes to close and was denied service. I’m personally in the service industry and to serve means being available for hours of operation. If Marcos can’t honor their own hours why should I believe they can deliver on anything else? We stay until the last guest is satisfied. If your Thursday evening means so much to you? Don’t represent a company that makes promises that they clearly don’t deliver on. I buy this places over marked pizzas several times monthly. Guess my money is better spent elsewhere. Thanks but no thanks Marcos on Shug Jordan Parkway. Boooooo

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Picked up 8 pizzas for a party. Staff was very friendly and helpful. The slices I had were very good.

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9min and 4.7 miles away and they don't deliver and didn't care when I called to ask if they deliver.

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Drive through window closed. Short staff was the excuse. I counted 15 employees when I walked in. ?

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