Marks And Spencer Cafe

Went to M S cafe in Bexhill on a cold Saturday near the end of January for a ‘treat’. Decided on soup to warm me up. All of the cutlery was visibly dirty, greasy and wet. I showed the dirty soup spoons, forks etc to the girl filling the cutlery trays and she said that they were clean and that she was putting the clean cutlery in the trays. I showed her again but she couldn’t seem to see that they were all mucky. She then was walking around with a dirty soup spoon, looking for me to give it to whilst wiping the eating end with her thumb to make it look cleaner. I asked at the counter for a jug of boiling water to clean our own cutlery which we did. We then saw more senior staff picking over t...

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A horrible experience and will never return ! It was our first and last visit here ! The lady behind the counter long , very curly grey/blonde hair had the worst attitude I have ever encountered in a cafe before ! She should not be working in customer service !!!!

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Managed to get a window seat with sea view today. Very nice baked potato with chilli con carne. Would have liked a bigger spoonful of chilli though. Very nice salad with the potato. Cutlery a bit worn out. Over all an enjoyable lunch and reasonably priced.

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Prior to lockdown, I have spent many hours in the Cafe, with husband and friends. For all the negative comments, I have only had to complain once. All other visits have been a pleasure. Really hope it won't be too long until I visit again.

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Regular coffee stop when in the local area . The coffee stays hotter now they serve in mugs, and better value with only 5% VAT. Not brilliant ambience though, and the COVID precautions mean it is sometimes a tad too 'regulated '.

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