3 /5
Reseña
★
★
★
Marshall's food is 5 stars, but customer service was 1, so I give a 3 star rating. I love Marshalls and we use them for events we have every year at my work. This year we were short, so I asked if they were willing to donate a baked potato bar for our teachers (but it was a cheaper option than all meats). They said they could not donate everything, but could probably donate the potatoes. I called back several times to confirm, and no one ever came back to me. I finally have to talk to someone and they said, "I'm sorry, we can't really donate anything and then hang on me." I am annoyed that we are now less than a month from our event and I have to start everything about planning food. Marshall's certainly not owes us a donation, but they seemed ready and then left on them without even letting me know. It took weeks until I came back to the person I had originally spoken and found out. It was also very unprofessional for the employee to say and hang up abruptly. I couldn't even say, okay, thank you for trying before the line was cut off.