I wish I could give a good review but this freaking place. My friend and I wen through the drive thru and ordered and was asked to pull forward to one of the parking spaces. We sat there for a decent amount of time before the employee came out asked whatwe had and basically tossed the bag into the car. We checked the bags and we were missing two burgers. We waited to see if theywould bring them out and they didn?t. So we went inside and asked for the burgers in which the guy ignored us and started takingan order from the drive thru. We waited for him to get done and he promptly asked ?What?. So that was really annoying and on topof all of that they never freaking remember to put the sauces i...
Only the McDonald's on the south side consistently gets orders wrong every single day. I just left there and when I got home, half of my order was missing. The manager was standing way out in the parking lot chatting, while the drive-thru employee handed me two small drinks instead of the large ones I ordered. I had to send them back and ask for the correct size. How can they mess up an order when the screen clearly shows what was ordered? I understand people say the staff lacks proper training or education, and it really showed—not just tonight. If the manager can't properly train the employees, she should be replaced by someone who takes pride in their job and takes responsibility for how...
I went through the drive-thru and ordered two caramel frappes. They handed me one with just a tiny bit of whipped cream, so I had to ask them to fill it to the top. Then, I waited over 30 minutes for my other frappe. When they finally brought it out, it had chocolate on the whipped cream. I requested a caramel frappe, not a mocha, and again asked for the whipped cream to be filled to the top. Instead, they gave me the same drink with whipped cream on top of the chocolate. I reiterated that I wanted caramel, and after waiting around for another 10 minutes, I decided to go inside and ask a manager to make my drinks.
The food was served cold, including the hash browns, and our order was incorrect, but we were still charged for it. We waited a long time at the register while the staff seemed oblivious to the long line of customers. Many others were also left waiting for service. The lack of organization among the employees led to a very disappointing experience.
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It's frustrating that I have to travel to Artesia or Roswell just to get a frappe because the Carlsbad McDonald’s location hasn't been serving frappes for over a month. Whenever I order a drink from the McDonald’s menu, I usually get sweet tea, but it's either too sweet or not sweet enough every time. It's a lose-lose situation.
It's McDonald's, so experiences can vary a lot—sometimes great, sometimes not so much. This time, it was pretty good. I had breakfast burritos and a shake, and everything was hot, fresh, and tasty.
Breakfast time and they were very busy. I took the drive- thru as I was traveling and did not realize that they had gotten order wrong until I drove away.
The food is typical McDonald's quality. I ordered through the app for pickup, which was convenient and went smoothly without any problems.
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Everything was fine, but I wasn't pleased that they weren't prepared to take orders until 15 minutes after their stated opening time.
The service was pleasant and efficient, and the food arrived quickly. Everything was expertly prepared.
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